Bug 151661 - New Versions of LibreOffice wipe out User Settings
Summary: New Versions of LibreOffice wipe out User Settings
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-10-20 14:46 UTC by mhsayer@hotmail.com
Modified: 2023-05-20 03:17 UTC (History)
2 users (show)

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Description mhsayer@hotmail.com 2022-10-20 14:46:57 UTC
When a new version of LibreOffice installs, it wipes out the User's customised preferences - e.g. which Fonts to use, whether to autospell check … etc.

PLEASE could you preserve those and other customised settings on a new version ?

(it also wipes out any unsaved documents)
Comment 1 Rafael Lima 2022-10-20 18:27:07 UTC
AFAIK the default behavior is to maintain the user profile. In my case, whenever LO updates the user profile is kept intact.

What OS are you using? What version of LO? How did you install LO and how do you get updates?

Also, copy and paste the information in Help - About LibreOffice.
Comment 2 QA Administrators 2023-04-19 03:24:18 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-05-20 03:17:48 UTC
Dear mhsayer@hotmail.com,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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