Bug 151672 - LIBRE OFFICE WILL NO LONGER OPEN FOLLOWING A WINDOW 11 UPDATE 2 DAYS AGO
Summary: LIBRE OFFICE WILL NO LONGER OPEN FOLLOWING A WINDOW 11 UPDATE 2 DAYS AGO
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.3.6.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-10-21 06:12 UTC by Dundin
Modified: 2023-05-21 03:16 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Dundin 2022-10-21 06:12:12 UTC
Description:
1. OS. WINDOWS 11  - LIBRE OFICE 7.3.6.2
2. ON CLICKING THE LO ICON THE OPENING LO COMMUNITY WINDOW FLASHES ON AND OFF AND DOES NOT OPEN.
3. RESTARTED THE COMPUTER BUT THE SAME HAPPENS
4. UNINSTALLED LO AND REINISTALLED LO 7.3.6.2. THE SAME HAPPENS
5. UNINSTALLED LO AND REINSTALLED LO 7.2 THE SAME HAPPENS
6. THE SAME HAPPENS ON MY WIFE'S COMPUTER

Steps to Reproduce:
1.SWITCHED OFF THE COMPUTER
2.REINSTALLED LO 7.6,3,2
3.REINSTALLED EARLER VERSION LO7.2

Actual Results:
LO IS UNABLE TO OPEN, THE UPSTART WINDOW FLASHING ON AND OFF REPEATEDLY. THE ONLY WAY TO STOP THE FLASHING IS TO SWITCH OFF THE COMMPUTER. THE SAME HAPPENS ON MY WIFE¨S COMPUTER

Expected Results:
TO BE ABLE TO OPEN LO


Reproducible: Always


User Profile Reset: No



Additional Info:
I CAN'T ACCESS MY PROFILE IN LO SINCE IT DOES NOT OPEN
I DON'T KNOW WHAT POENGL IS
Comment 1 Julien Nabet 2022-10-21 08:34:36 UTC
Once you've fixed your pb with uppercase, you can try to apply https://wiki.documentfoundation.org/QA/FirstSteps
Comment 2 QA Administrators 2023-04-20 03:31:22 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-05-21 03:16:03 UTC
Dear Dundin,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp