Description: In my newly upgraded Libre Office it takes upward of 15 seconds to open a document I have on my desktop. If I touch the libre window with my cursor (hoping to speed it along) it gives me the ERROR "Libre office not responding"... should I "wait" ... etc Steps to Reproduce: 1.click on a previously opened writing document 2.wait - sometimes 15, 20 seconds 3.if I touch the opening window with my cursor it results in a "not responding" error Actual Results: The document eventually opens after 20 seconds Expected Results: It should have opned my document after I click on it Reproducible: Always User Profile Reset: No Additional Info: It does not happen when I open a NEW document (by clicking on the program shortcut) which opens immediately! So does an empty writing document from the newly opened program display. BUT trying to open one of my formerly created documents - there in the program display which shows all my recent docs - they do NOT open - except with a long long 16 -20 second wait.
Please test with a clean profile, Menu/Help/Restart in Safe Mode
H! Since I really can't find anywhere how to change my profile across all old documents and new documents. There's a difference right? ANYWAY, 1.) I just restarted in safe mode and reset factory settings (checking both boxes under that heading.) Nothing changed with my ability to open older documents 2.) I followed somebody's and changed /4/user to 4/user-old Tested: opening new documents are fine, but older ones - we're back to sluggish not opening... (or else taking forever and I don't wait.) 3.) ? please help If I am understanding what we're trying to do is DLEET all profiles and start with a new one?? thanks!
Profile doesn't interfere about the files being new or old to load. Maybe the old files were saving with something that it's not fine for your LO version. Please in any case update your version, 7.3.0.0.alpha1 it's not a productive version and old now. You can find newer versions in: https://www.libreoffice.org/download/download-libreoffice/
Hello! Some progress: I did downlaod and install 7.4.2 AND - lots of my documents open swiftly and perfectly.... but some still do not. Even some taken from two weeks ago - before I downlaoded a new version of Libre Office. (by the way, I had version 7.3 when I had the problem the first time... and since tried 7.3.6 as well. None worked) Once a sluggish document opens after waiting a long time - I cut and paste the contents inot a new document - and that opens swiftly, every time! I have just figured something out: Documents I have made past or present by PASTING TEXT FROM THE INTERNET ... are not all opening swiftly - but some are.... Documents I created and wrote ALL open swiftly, immediately!
[Automated Action] NeedInfo-To-Unconfirmed
I was wrong - documents I created and wrote DON'T all open swiftly. 7 out of 10 documents open swiftly (I just tested 20 documents) I cannot figure out any pattern or why some do some don't..
Please verify if those slow documents have external links, Menu/Edit/Link to external files. This can happen if some of those external links are not available.
No external links - that I can see - BUT - sometimes I copy recipes or essays and articles from a webpage into a new document - and although I try to "clear formatting" - I may not get it all....?
Can you share a sample file with the issue?
Created attachment 183366 [details] document I created by copying content from an internet blog Here's the only document in the last 3 days that has given me a little issue. Little - means 5 seconds to open instead of immediately. In the past I had documents opening in 15 seconds or more. So it all has vastly improved , and I don't know why!!
If you don't see anything wrong with the document I attached, let me know. If it is all ok, I will drop this tech investigation! As I said, it seems ok now except for an occasional document that opens for 5 seconds) - a far cry from taking 20 seconds!! so, let me know that document I sent you is ok. And I will consider this resolved, even though I'm sure how or why - but figure as you said - the updated version worked everything out! thanks
No delay for me: Version: 7.4.2.3 (x64) / LibreOffice Community Build ID: 382eef1f22670f7f4118c8c2dd222ec7ad009daf CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: es-ES (es_ES); UI: en-US Calc: CL Version: 7.3.7.1 (x64) / LibreOffice Community Build ID: ee816339cde623389f19e5eb99a60dbf03ee8b66 CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: es-ES (es_ES); UI: es-ES Calc: CL Have you tested with a newer version, an alfa version for a mayor release it's a good candidate for issues. https://downloadarchive.documentfoundation.org/libreoffice/old/?C=M;O=D
Created attachment 183409 [details] document I created from scratch a year ago took 6 full seconds to open
CAn you pinpoint a specific version in that list? I have been working with 7.4.2.3 since the first time you suggested I updgrade. I think I attached another document above. It took a full 6 minutes to open. (Way better all around than the first complaint I had with 20 seconds to open! Also I have Windows 11 - are all these versions really tested with WINDOWS 11?
Please try changing the option about printer configuration in: Menu/Tools/LibreOffice/Load&Save/Load - Load printer settings with the document. Sometimes, when LibreOffice is trying to connect to a printer not available, has delays. But for me, your last document open instantly. (7.4.2.3)
Yay! I did what you suggested and the same document opened immediately. open libre office > tools > options > load & save > general > unchecked 'Load printer settings with the document' Thank you!!
Sorry, we use FIXED when some patch to solve the issue is done. Not this case.
thank you again!