Bug 151716 - libre will not open any documents or allow any access
Summary: libre will not open any documents or allow any access
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.0.3 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-10-23 14:08 UTC by mazant
Modified: 2023-05-24 03:15 UTC (History)
1 user (show)

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Description mazant 2022-10-23 14:08:08 UTC
Description:
libre will not open any documents or allow any access, have tried the safe mode and configuration options

Actual Results:
attempt to open libre office
will not load
when trying safe mode and configure options [as per help online] no change.

Expected Results:
nothing


Reproducible: Always


User Profile Reset: Yes

Additional Info:
opened required document and allow access for further data input or create new document/ spread sheet
Comment 1 m_a_riosv 2022-10-24 01:07:27 UTC
6.4 it's an old version, could you try with a newer version.
https://www.libreoffice.org/download/download-libreoffice/

And please copy LibreOffice info in Menu/Help/About LibreOffice, and past it here.
Comment 2 QA Administrators 2023-04-23 03:26:23 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-05-24 03:15:03 UTC
Dear mazant,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp