Description: Bought a brand new HP Omen laptop (Model N0797Nnr, AMD Ryzen 7 6800H, Windows11, Nvidia GeforceRTX 3060 6GB) Installed fresh LibreOffice 7.3.7.2 (x64). Open Launcher, select create Writer Document. Writer Document opens and immediately crashes. In safe mode, Configure>Disable hardware acceleration (OpenGL, OpenCL, Vulkan); then Writer works. Steps to Reproduce: 1.Open Launcher 2.Open Create new Writer Document 3.Writer Document app opens and immediately crashes, no error code or window Actual Results: Writer is not usable if it crashes immediately. Workaround: 1. Start in "Safe Mode" then; 2. Select "Configure" and CHECK "Disable hardware acceleration (OpenGL, OpenCL, Vulkan); 3. Continue "Apply Changes and Restart" 4. Launcher Opens, select create Writer Document; Writer works as intended. Expected Results: By disabling the hardware acceleration, Writer works. Resetting the User Profile does not fix this issue. Select "Configure" and CHECK "Disable hardware acceleration (OpenGL, OpenCL, Vulkan); 3. Continue "Apply Changes and Restart" 4. Launcher Opens, select create Writer Document; Writer works as intended. Reproducible: Always User Profile Reset: Yes Additional Info: Version: 7.3.7.2 (x64) / LibreOffice Community Build ID: e114eadc50a9ff8d8c8a0567d6da8f454beeb84f CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
If you are using for the graphics card, the drivers from windows updates. Try to update them directly from the card manufacturer.
Following mariosv's comment, here's a link which may help: https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28_Skia_.29
Thank you all for your responses. I have been using LibreOffice for some time now on 3 other laptops/desktops with no issues. So I think what happen is the Nvidia driver had not updated at the time I was testing this. The next day everything works fine. My apologize for not waiting to see if this problem worked itself out. The update cycle on a new computer is time consuming. I 'thought" all was updated, the Nvidia drive was not. Currently, Nvidia driver is 512.78 (direct X 12.0), and I started in safe mode, and at the bottom "reset to the factory settings" to be sure, restart in normal mode. Everything works perfect! This is a wonderful community and my wife and 2 teenage kids appreciate using LibreOffice.