Description: as mentioned in the summary, version 7.4.2 update won't run after installation. Steps to Reproduce: 1. installed 7.4.2 update as supplied, over existing 7.4.1.2 2. update completed normally, but would not start automatically after installation 3. attempted a manual start, no perceivable result, nothing visible in list of running programs or processes. Actual Results: nil Expected Results: should have run as it has always in the past Reproducible: Always User Profile Reset: No Additional Info: Completely uninstalled 7.4.2, & reinstalled 7.4.1.2 from previously downloaded package. The reinstalled 7.4.1.2 ran/runs perfectly as it has done previously.
Could you please provide us with you operating system version? Thank you
Created attachment 183923 [details] system info From bug reporter via email: > hiya stragu, > System dump includes interrupts, errors, the whole shooting match (1.52Mb), > therefore I've extracted the first page details (5.12Kb), file for your info > If all you need is just the version, then it is.... > OS Name: Microsoft Windows 10 Home > Version: 10.0.19044 Build 19044 > Thanks and regards > JeffS Jeff, could you please also try installing the latest 7.4.3 release, see if it solves your issue? Thank you!
Dear shearist, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear shearist, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp