Bug 152418 - Print on #10 envelope not legible
Summary: Print on #10 envelope not legible
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
7.4.2.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Envelope
  Show dependency treegraph
 
Reported: 2022-12-07 20:53 UTC by rwhittom803
Modified: 2023-11-23 15:28 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description rwhittom803 2022-12-07 20:53:06 UTC
Description:
No matter what font is chosen when printing a #10 envelope in Writer the letters are broken up and not readable.  When printing on letter size paper the fonts work fine.  Also printing a #8 Monarch size envelope works fine.
Using an HP Office Pro 8610 printer with drivers up to date, which prints #10 envelopes fine using Word on another computer.

Steps to Reproduce:
1.enter addresses
2.choose #10 envelope size
3.print

Actual Results:
printed out addresses where letters were broken up and not readable

Expected Results:
should have printed readable words like on normal paper.


Reproducible: Always


User Profile Reset: No

Additional Info:
works correctly on #8 Monarch size envelopes
Comment 1 rwhittom803 2022-12-08 01:55:20 UTC
This may be a problem with windows 11.
I tried some more things and realized that the computer with Word on it which seemed to work on printing #10 envelopes using Word is running windows 10.
My new computer, which is windows 11, does not have word so I was going to try LibreOffice instead of purchasing Word.
If anyone else is having trouble with windows 11 in this regard perhaps a patch can correct the problem.
Comment 2 BogdanB 2023-11-23 05:51:58 UTC
Meanwhile, were released many new versions of LibreOffice, and also Windows 11 was getting new updates. Can you test on a new version of LibreOffice, like 7.6?
Comment 3 rwhittom803 2023-11-23 13:53:08 UTC
Have new printer.  That along with Libreoffice version changes and Windows 11 updates, it seems to be working now.
Comment 4 BogdanB 2023-11-23 15:28:13 UTC
Thanks for responding.