Created attachment 184078 [details] description of bug LibreOffice immediately crashes when opening a file and mouving the mouse. Sometimes, it take a few minutes before crashing. Attachement : bug reporting
Created attachment 184079 [details] other bug reporting
Please don't set up yourself as 'new', normally other person should do it after reproduce the issue. And paste here the information in Menu/Help/About LibreOffice (there is a button to copy).
Sorry for the "new", I didn't know. I ad that I have "purger le profil" and install and reinstall many time Libreoffice (https://forum.openoffice.org/fr/forum/viewtopic.php?f=40&t=52719&p=285780#p285780). The Libreoffice information : Version: 7.3.7.2 / LibreOffice Community Build ID: e114eadc50a9ff8d8c8a0567d6da8f454beeb84f CPU threads: 4; OS: Mac OS X 10.15.7; UI render: default; VCL: osx Locale: fr-FR (fr_FR.UTF-8); UI: en-US Calc: threaded
(In reply to kli.sarah from comment #3) Can you provide the procedure that led to the problem to occur, and if you can capture some screen shots it will be helpful.
I open a file - Menu/Open or I clic on the file to open it. The file open and in a few second it's closing without doing anything... Or it stop and run and run and run. And I need to bypass to leave It's the same with an .doc files, a .docx, a .odt, a .ods, a pttx, ... I don't have any screen shot, it's crashing too fast...
Does the same happen with 7.4.3? What about an unstable build from https://dev-builds.libreoffice.org/daily/master/current.html Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
@kil.sarah : please test with the developer preview version of LibreOffice 7.5, available from the LibreOffice download site. A fix was recently made in bug 148435, which may have fixed the issue you are reporting.
(In reply to kli.sarah from comment #5) > I open a file - Menu/Open or I clic on the file to open it. > The file open and in a few second it's closing without doing anything... > Or it stop and run and run and run. And I need to bypass to leave > It's the same with an .doc files, a .docx, a .odt, a .ods, a pttx, ... > I don't have any screen shot, it's crashing too fast... Hello, would you be able to use Quicktime to capture a video of your desktop and the events.... here is how you can do it... https://support.apple.com/en-au/HT208721 If you can upload it as an attachment, then upload it; or create a document and explain the steps and capture screen shots of the key events from your video file, and upload as an attachment this document...
(In reply to Mike Little from comment #8) > (In reply to kli.sarah from comment #5) > > I open a file - Menu/Open or I clic on the file to open it. > > The file open and in a few second it's closing without doing anything... > > Or it stop and run and run and run. And I need to bypass to leave > > It's the same with an .doc files, a .docx, a .odt, a .ods, a pttx, ... > > I don't have any screen shot, it's crashing too fast... > > Hello, would you be able to use Quicktime to capture a video of your desktop > and the events.... here is how you can do it... > > https://support.apple.com/en-au/HT208721 > > If you can upload it as an attachment, then upload it; or create a document > and explain the steps and capture screen shots of the key events from your > video file, and upload as an attachment this document... And further information on how to record your screen in Quicktime on the Mac... https://support.apple.com/en-au/guide/quicktime-player/qtp97b08e666/mac
Thanks for all yours comments. Yesterday, I install Libreoffice 7.5, I open a file, it crash... So today, I try to capture a video of my desktop and... all seems OK ! Il will use it this week and writ to confirm if the probleme is fixing.
[Automated Action] NeedInfo-To-Unconfirmed
Hi I'm sorry but the Libreoffice 5 don't fix the bug... I open the file and it crash immediatly. I recover the document and some times it crash immediatly somme times in a few minutes... Il take a video capture
Created attachment 184231 [details] crash Libreoffice
@kil.sarah : I see you have an onscreen virtual keyboard. Does it still crash if you turn that off?
(In reply to Alex Thurgood from comment #14) > @kil.sarah : I see you have an onscreen virtual keyboard. > > Does it still crash if you turn that off? Answering this myself. The onscreen virtual keyboard, which is an Apple-provided assistive technology functionality, causes an immediate SIGABRT when scrolling with the mouse. cf. attached Apple trace.
Created attachment 184240 [details] Apple trace SIGABRT when scrolling with mouse
How to reproduce : 1) Turn on the macOS onscreen virtual keyboard under System Settings > Accessibility > Keyboard > Assistive Keyboard 2) Open a new Writer document. 3) Attempt to type with physical keyboard, or scroll with the mouse. 4) Crash.
*** This bug has been marked as a duplicate of bug 148453 ***
@kil.sarah : this bug has been confirmed as a duplicate of bug 148453. Unfortunately, that bug report has received no attention since it was first reported in April 2022. This is often the case with accessibility issues on macOS for the LibreOffice project.
It's rigth, I have a probleme with my keyboard and use the virtual keybord. And it seems to me your are rigth : it's ok with a wired keyboard but it's crashing with the virtual keyboard... I try this days and confirm/unconfirm this analyse. Thanks a lot