Bug 152467 - The LibreOffice writer uses up to 6.5GB of memory and crashes frequently
Summary: The LibreOffice writer uses up to 6.5GB of memory and crashes frequently
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.4.3.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-12-11 15:15 UTC by Michael Hoffmann
Modified: 2022-12-12 05:47 UTC (History)
1 user (show)

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Crash report or crash signature:

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Description Michael Hoffmann 2022-12-11 15:15:55 UTC 
Description:
I am using Version: 7.4.3.2 (x64) / LibreOffice Community
Build ID: 1048a8393ae2eeec98dff31b5c133c5f1d08b890
CPU threads: 16; OS: Windows 10.0 Build 19044; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
In a text document of 510KB with about 8 images and lots of bookmarks and cross-references, the memory consumption increases until it crashes, in particular when I scroll a lot up and down the text.

Steps to Reproduce:
1. scrolling up and down with wheel on mouse
2.
3.

Actual Results:
Memory overflow (97% memory use) and then crash. LibreOffice needs to be restarted and the last version reconstructed from autosafe.

Expected Results:
Crash of LibreOffice


Reproducible: Always


User Profile Reset: No

Additional Info:
Clear up memory space.
Comment 1 Michael Hoffmann 2022-12-11 18:14:58 UTC 
The Writer document is about 50 pages long, has about 30 bookmarks, 7 figures in a frame, and about 35 cross-references, mainly to the bookmarks.
Comment 2 m_a_riosv 2022-12-11 18:30:20 UTC 
Please test with a clean profile, Menu/Help/Restart in Safe Mode
Comment 3 Michael Hoffmann 2022-12-11 18:56:48 UTC 
Great! It seems to work. After heavy scrolling in safe mode, nothing unusual regarding use of memory. No crashing. After restarting Windows and loading the file in normal mode, everything worked fine as well. But memory use went up to 1.5GB after heavy scrolling. This, however, does not pose a problem on my machine.

Thanks a lot for your quick help,
Michael
Comment 4 QA Administrators 2022-12-12 03:18:22 UTC Comment hidden (obsolete)
Comment 5 Dieter 2022-12-12 05:47:13 UTC 
(In reply to Michael Hoffmann from comment #3)
> Great! It seems to work.
=> RESOLVED NOTABUG