Bug 152497 - the automatic save option of writer does not work
Summary: the automatic save option of writer does not work
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.0.4.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-12-13 20:09 UTC by ksso
Modified: 2023-08-08 03:12 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description ksso 2022-12-13 20:09:10 UTC
Description:
several times the automatic save option of writer runs but it never save the files, if you do not save manually the document, it is lost... also the restoring of documents does not recovers anything

Steps to Reproduce:
1.open any file
2.make any change
3.wait the automatic save function, even if it run, the new changes will not be saved

Actual Results:
not automatic save functioning

Expected Results:
lost information if you do not save manually


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: es
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 BogdanB 2022-12-13 21:01:56 UTC

*** This bug has been marked as a duplicate of bug 152463 ***
Comment 2 Buovjaga 2022-12-14 07:02:53 UTC
If the autorecovery was active in Tools - Options - Load/Save - General and it was run, this is not a duplicate of bug 152463
Comment 3 Dieter 2022-12-14 07:21:41 UTC
(In reply to Buovjaga from comment #2)
> If the autorecovery was active in Tools - Options - Load/Save - General and
> it was run, this is not a duplicate of bug 152463

ksso, could you please check?
=> NEEDINFO
Comment 4 ksso 2023-01-08 15:34:42 UTC
Hi, this is a video where its explained that in more than ten minures the automatic save option doesnt do nothing (the indicator is the red point on the save icon)
Only when I click over the save icon, the red point disappear, indicating that the saving really happens, and that there is not danger if something happens and lost unsaved changes
thanks

https://www.youtube.com/watch?v=ain89d0GiaA
Comment 5 BogdanB 2023-01-08 21:15:30 UTC
I have done this experiment with a new text with 500 pages just text:
- Set like you 1 minute AutoRecovery and Backup
- after 1 minute it's loading in the status bar, like it's saving, but status bar icon is still red (unsaved) and also in standard toolbar is still red (unsaved)
- in a terminal I found the process ID for soffice and kill it
- after opening LibreOffice, it offers to recover, and I get all my 500 pages, so, they were saved, but the symbol for saving are still red, even after recovery

I can confirm just the red icons, but not the recovery process (everything fine in my case).
Comment 6 QA Administrators 2023-07-08 03:15:42 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2023-08-08 03:12:16 UTC
Dear ksso,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp