Bug 152584 - Program won't start / documents won't open
Summary: Program won't start / documents won't open
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.4.3.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-12-18 20:18 UTC by danop2000
Modified: 2022-12-18 23:55 UTC (History)
1 user (show)

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Description danop2000 2022-12-18 20:18:06 UTC 
Description:
Since I updated to the latest 7.4 version of LibreOffice today I have been fully unable to open any of the text documents I have saved on my computer. This happens every time I try to open any of them, and LibreOffice does not even show up in Task Manager as starting up. 

Steps to Reproduce:
1. Try to start up LibreOffice / open a document
2. LibreOffice refuses
3. Be sad

Actual Results:
I tried opening the document I have open, but it did not open.

Expected Results:
It should have opened the document and started LibreOffice.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
I would copy the information here but I literally cannot open LibreOffice whatsoever.
Comment 1 Stéphane Guillou (stragu) 2022-12-18 22:42:14 UTC 
- Which version did you upgrade from (i.e. which version was the last one that worked for you)?
- Which version of Windows are you using?
- Have you tried uninstalling and reinstalling it once more?
- Rename your user profile to see if a fresh user profile solves the issue: https://wiki.documentfoundation.org/UserProfile#Manual_procedure_.28all_versions.29

Thank you!
Comment 2 danop2000 2022-12-18 23:16:54 UTC 
(In reply to Stéphane Guillou (stragu) from comment #1)
> - Which version did you upgrade from (i.e. which version was the last one
> that worked for you)?
> - Which version of Windows are you using?
> - Have you tried uninstalling and reinstalling it once more?
> - Rename your user profile to see if a fresh user profile solves the issue:
> https://wiki.documentfoundation.org/UserProfile#Manual_procedure_.
> 28all_versions.29
> 
> Thank you!

I upgraded from the version immediately before the current most up-to-date version that is not a beta version from the website. I am using the latest version of Windows 10. 

I uninstalled LibreOffice while writing this comment and reinstalled 7.4.3.2 at which point LibreOffice now works. I have no idea whether this issue could have anything to do with me going to the LibreOffice website through the "you have an update" prompt shown in the documents themselves.
Comment 3 Stéphane Guillou (stragu) 2022-12-18 23:55:42 UTC 
Glad it resolved itself.
Marking as "works for me" as "resolved - fixed" is for an identified code change that fixes an issue.
Cheers!