Bug 152951 - LibreCalc - Cntrl+C from keyboard puts program in a stall, then (Not Responding) mode
Summary: LibreCalc - Cntrl+C from keyboard puts program in a stall, then (Not Respondi...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.4.3.2 release
Hardware: IA64 (Itanium) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-01-09 21:20 UTC by ROGER
Modified: 2023-08-09 03:14 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description ROGER 2023-01-09 21:20:25 UTC
Description:
Trying to COPY a cell using Cntrl+C freezes the screen then goes into a (Not Responding) mode if you tap the mouse, or any key.

Waiting for the program to respond is not helpful - waited, no response. Needed to shut down the program. 

Bringing it back up goes into recover document mode. Following that process a blank spreadsheet screen appears. If you "x" out of that screen, below it is the recovered spreadsheet.IF YOU SAVED IT before the crash.

Tried reinstalling the program with Win 11 modify app program. Problem still happens consistently. 
 

Steps to Reproduce:
1.Cntl+C in a cell with letters or numbers
2.Screen Freezes
3.Tap any key or the mouse
4.Program goes into Not Responding mode.
5.Need to shut down program - waiting for program to respond does not help. 

Actual Results:
Needed to restart program

Expected Results:
Copied the cell vs. shutting down the program


Reproducible: Always


User Profile Reset: No

Additional Info:
Have never had this problem with prior releases. Have been using LibreOffice Calc for years.
Comment 1 m_a_riosv 2023-01-09 21:31:04 UTC
Please test with a clean profile, Menu/Help/Restart in Safe Mode

Reinstall doesn't clear the profile.
Comment 2 QA Administrators 2023-07-09 03:16:32 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-08-09 03:14:04 UTC
Dear ROGER,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp