Bug 153020 - open a .doc format document in libreoffice 7.4.3 is stuck, it is normal in 7.3.7 version
Summary: open a .doc format document in libreoffice 7.4.3 is stuck, it is normal in 7....
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.4.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-01-14 08:36 UTC by wujiahuan
Modified: 2023-09-11 03:13 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
test document (95.50 KB, application/wps-office.doc)
2023-01-14 08:36 UTC, wujiahuan
Details

Note You need to log in before you can comment on or make changes to this bug.
Description wujiahuan 2023-01-14 08:36:56 UTC
Created attachment 184655 [details]
test document

When I open a .doc format document in 7.4.3 version, the document loading is stuck . I open this document in 7.3.7 version, it is normal. I try to delete some content in the document to test the cause of stuck, I found that the directory element in the document caused the stuck. See attachment for test document.
Comment 1 Telesto 2023-01-14 13:46:11 UTC
No issue
Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 12e8d57e791bb1befc0716d4d02af7d1d1ccb4ae
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: nl-NL (nl_NL); UI: en-US
Calc: CL threaded

but well it's on Windows and LibreOffice using font substitution for rendering (I'm not having the proper font installed on my system). Especially font substitution tends mask this type of issue
Comment 2 Robert Großkopf 2023-01-15 08:29:20 UTC
Couldn't detect any difference in loading the document with LO 7.4.4.2, LO 7.4.3.2 an LO 7.3.5.2

Version: 7.4.3.2 / LibreOffice Community
Build ID: 1048a8393ae2eeec98dff31b5c133c5f1d08b890
CPU threads: 6; OS: Linux 5.3; UI render: default; VCL: kf5 (cairo+xcb)
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Calc: threaded
Comment 3 Roman Kuznetsov 2023-01-16 09:08:45 UTC
no problem in 7.4, 7.5 or current 7.6-dev build on windows

Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 37e3455a13ab5741104bf41d05a80e60a4612682
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: ru-RU
Calc: threaded
Comment 4 Tex2002ans 2023-01-18 03:38:55 UTC
Document opens fine for me:

Version: 7.4.4.2 (x64) / LibreOffice Community
Build ID: 85569322deea74ec9134968a29af2df5663baa21
CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

I agree with Telesto. Maybe it's a specific issue with because we don't have the document's font:

- 宋体

?
Comment 5 wujiahuan 2023-01-18 03:56:02 UTC
My linux desktop is centos 8, the locale set is zh_CN.UTF-8,the document font is 宋体
Comment 6 Dieter 2023-02-11 22:55:35 UTC
(In reply to wujiahuan from comment #5)
> My linux desktop is centos 8, the locale set is zh_CN.UTF-8,the document
> font is 宋体

Have you tested with clean user profile?
=> NEEDINFO
Comment 7 QA Administrators 2023-08-11 03:05:57 UTC Comment hidden (obsolete)
Comment 8 QA Administrators 2023-09-11 03:13:51 UTC
Dear wujiahuan,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp