Bug 153112 - Macros lost - suggest keeping a backup of user profiles
Summary: Macros lost - suggest keeping a backup of user profiles
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.2.4.1 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-01-19 20:52 UTC by Toby
Modified: 2025-09-01 03:12 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description Toby 2023-01-19 20:52:52 UTC
When I went to use Calc today, I found that all my macros had disappeared, along with at least one key bind. My shortcuts to my macros, that I had added to the tools menu, remained.

I found that this file:
C:\Users\Toby\AppData\Roaming\LibreOffice\4\user\basic\Standard\Module1.xba
had been reset to just have an empty Sub Main.

I don't know what happened, or when - if is was a clean up after a crash, or as part of an upgrade, it happened silently.

I suggest:
a) LO reports to the user if it resets any part of their profile
b) LO keeps a backup of user profiles, perhaps on a schedule, and certainly on upgrade, so that if a profile needs to be wiped, a backup can be used instead.

I am on v7.2.4.1
Comment 1 m_a_riosv 2023-01-19 21:18:40 UTC
Not automatically, but it's possible to do a profile backup.
Menu/Help/Restart in Safe Mode
In safe mode, selecting Advanced, and there is the option.
And the option to recover the profile.
Comment 2 Xisco Faulí 2025-03-04 11:35:52 UTC
Hello,
It's been a while since this issue was reported.
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Comment 3 QA Administrators 2025-09-01 03:12:46 UTC
Dear Toby,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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