Description: Good morning, I recently reset and formatted my laptop. An HP Envy laptop with I5 processor and 8GB of ram with SSD disk. I use original Windows 10 and all original paid programs. I reinstalled LibreOffice on the PC using first with version 7.4.4 then with 7.3.7 They both plant. After a few minutes of working on a DOC or CALC file, the pc freezes and after about 10 seconds it closes the Libreoffice files. Reopening the file again after its forced closure, the program recovers the file. This thing had never happened before I reset and format my laptop. I don't understand where this error can come from!!! I await thanks. Steps to Reproduce: 1. Open job files 2. Try to work or wait 3. The file crashes Actual Results: it does not work Expected Results: the operation Reproducible: Always User Profile Reset: Yes Additional Info: Version: 7.3.7.2 (x64) / LibreOffice Community Build ID: e114eadc50a9ff8d8c8a0567d6da8f454beeb84f CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: default; VCL: win Locale: it-IT (it_IT); UI: it-IT Calc: threaded
Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Dear stefano@nonsoloflair.it, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear stefano@nonsoloflair.it, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp