Description: Windows 64. With text program and slide program, invoking font list freezes program and after long delay crashes LibreOffice. Have tried repeatedly with all 7.4 releases and 7.5. One user online said that this problem did not exist with 7.3.7. I installed 7.3.7, and it pulled up my font list immediately without problem. The text used to experiment was very short, so file size is not the issue. My laptop has a modern CPU and 8mb of RAM. It has handled multiple graphics programs simultaneously with problem. The user scenario is that many users, such as I am, need to access multiple fonts for document design. Inability to access such a basic capability as fonts is a deal breaker. I am willing to use the deprecated 7.3 for a reasonable time to fix this bug. Otherwise, users needing more than basic text design will have to look elsewhere. Thanks for your help. Steps to Reproduce: 1.open Writer or Impress on Windows 2.type in a sentence 3.call up font list (I have, like other designers, a long list of fonts, which however works quickly and smoothly on 7.3.7. Actual Results: The new versions freeze the system including other applications, then at least 80% of the time completely crashes. Expected Results: Font list should invoke immediately to use in modifying text. Reproducible: Always User Profile Reset: Yes Additional Info: All as above
Error occurs from 7.4.2 onward through to including current 7.5 As noted, works fine on 7.3.7
No issue with Version: 7.4.5.1 (x64) / LibreOffice Community Build ID: 9c0871452b3918c1019dde9bfac75448afc4b57f CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: es-ES (es_ES); UI: en-US Calc: threaded Maybe you have an unusual number of fonts installed? Or perhaps some Font broken?
Dear John Hale, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear John Hale, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp