Bug 153371 - Spelling tool causes crash and ANR message on windows 11 and high CPU usage
Summary: Spelling tool causes crash and ANR message on windows 11 and high CPU usage
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.5.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-02-04 10:22 UTC by CharlieRamirez
Modified: 2023-10-10 03:14 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Windows11ANR-LOFErrorreportaftercrash (124.75 KB, image/png)
2023-02-04 10:25 UTC, CharlieRamirez
Details

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Description CharlieRamirez 2023-02-04 10:22:05 UTC
Description:
Like the title, trying to use the spelling tool in Spanish (Mexico) after about the 3rd substitution or sometimes after pressing "Correct All" causes the application to crash abruptly raising CPU usage while throwing ANR message in windows 11. - Force close via task manager is required

Steps to Reproduce:
1. [with the interface in US English] try to write a document in Spanish,Make a document with spelling mistakes, preferably repetitive errors on several pages 
2.start the spelling tool [window]
-the automatic correction and highlighting of errors on the text seems to work well
3.Make word substitutions as necessary, After the third substitution or if you perform a "Change All" on a repeating error will cause LOF to stop responding, immediately after Your PC fans will start spinning at high speed [In Windows taskManager , you can verify a High CPU usage during the hang, This does not give up if you leave time] it is required to force the closing through taskmgr or ANR Windows report
-Recover document and repeat.

Actual Results:
Attempted to Restart PC, Start LibreOffice in Safe Mode, Reset Profile, Reinstall via MSI. The problem is not solved and is repeated every time it is tried
-In turn, Similar to Bug 153360, the spelling tool seems to have problems identifying the language and in some paragraphs it simply gets stuck saying that there is no language assigned to the paragraph and therefore there are no suggestions. requiring manual changes or skipping paragraphs for revision to continue

Expected Results:
The spelling tool shouldn't cause program hangups and shouldn't have any detection issues even though the document language is default.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Libreoffice is using the "automatic integration" theme. so it works in "default" dark mode. I don't know if the auto dark theme can cause the problem [I can't disable it without having to change all the theme colors manually] and disable windows 11 dark mode
Comment 1 CharlieRamirez 2023-02-04 10:25:24 UTC
Created attachment 185101 [details]
Windows11ANR-LOFErrorreportaftercrash

Win11 Not Respondig Message during Crash for using Spell Tool in spanish App and OS on English US
Comment 2 Telesto 2023-02-04 21:01:39 UTC
Possibly bug 152738, based on the description
Comment 3 Stéphane Guillou (stragu) 2023-03-12 23:17:08 UTC
Thank you for the report, Charlie.

- Can you please attach here an example document for us to test?
- Please also try version 7.5.1.2 and see if it resolves your issue.

Thank you!
Comment 4 QA Administrators 2023-09-09 03:06:39 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2023-10-10 03:14:55 UTC
Dear CharlieRamirez,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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