Bug 153419 - LibreOffice 7.5 starts only in Safe Mode on Win10 22H2 when using Polish language pack
Summary: LibreOffice 7.5 starts only in Safe Mode on Win10 22H2 when using Polish lang...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.5.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
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Depends on:
Blocks:
 
Reported: 2023-02-06 17:46 UTC by Papart
Modified: 2023-02-06 17:56 UTC (History)
0 users

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Description Papart 2023-02-06 17:46:27 UTC
Description:
Fresh install of LibreOffice 7.5 starts only in Safe Mode.
OS is Windows 10 Pro 22H2 (19045.2486).

After installation, when attempting to open the program via standard executable of associated file, there is no output. When starting the program via safe mode executable, user was able to create new file or open and work on previously saved file.

Previously reported methods of recovery which is creating new user profile or disabling hardware acceleration did not work,

Steps to Reproduce:
1. Download LibreOffice 7.5.0_Win_x86-64
2. Install the program using standard installation
3. Attempt to launch the program using executable created on desktop or Start Menu

Actual Results:
Program does not start when using standard executable or associated file.

Expected Results:
Program can be only started using safe mode


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Using Safe Mode to restore to factory settings did not resolved the issue.
Navigating to %Appdata% Roaming to manually delete user profile did not resolved the issue.
Using Safe Mode to disable hardware acceleration did not resolved the issue.
Comment 1 Papart 2023-02-06 17:55:56 UTC
Been tinkering a bit more and found a resolution - it might be that polish language package that installed in typical installation was faulty. I've re-started installation file and installed English (UK) additionally.

After launching LibreOffice in Safe Mode, changing the language to English and then disabling graphical acceleration, I am able to launch LibreOffice using standard executable or associated file.

Workaround steps:
1. Start installer of LibreOffice 7.5.0
2. Select "Modify"
3. Install English (UK) language pack.
4. When installation completes, start LibreOffice in Safe Mode.
5. Navigate to settings.
6. Change program language to English (UK)
7. Select restart of the program in safe mode.
8. When in safe mode again, select "Disable graphical acceleration"
9. Select apply changes and restart

This way I was able to launch the program 3/3 times outside safe mode, by going to English (UK) rather than default installed Polish language pack.