Description: In writer, I paste a picture. I want to crop it so I select it and then I clic the crop icon. To croping handles appear, but, the bottom left one is missing. The issue is on windows but it seems it is not on linux mint Vera (as far as I have seen). It's in 7.4 and 7.5 versions. Steps to Reproduce: 1. copy picture in writer and select it 2. clic "crop" 3. Actual Results: no crop handle at the bottom left Expected Results: 6 croping handles, including at the bottom left Reproducible: Always User Profile Reset: No Additional Info: not necessary I gess
No reproducible. Version: 7.5.0.3 (X86_64) / LibreOffice Community Build ID: c21113d003cd3efa8c53188764377a8272d9d6de CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: es-ES (es_ES); UI: en-US Calc: CL threaded Please test with a clean profile, Menu/Help/Restart in Safe Mode
Created attachment 185166 [details] screenshot Screenshot to show the issue. NB : I assume I don't need to clean my profile as it's a fresh install on a new computer. The issue was the same on LO 7.4.
I cannot reproduce the problem. Tested with Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: f1830bff71847a9c17715cff52383956719847fe CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: de-DE (en_US); UI: en-US Calc: CL threaded Which icon theme do you use and which screen resolution?
Hi It's not depending on the resolution I guess, since it happens either on the screen of my laptop, or on the external screen it is plugged. FYI, my laptop screen conf is : 1920 x 1200 with an upscaling to 150%. Regarding the button, I'm using the one on the "picture" tab (see screenshot). BTW : this morning, for a short periode of time, I was no longer seeing the bug... But it is back.
Created attachment 185198 [details] button
FYI, I guess there is an issue with win11 / LO 7.5 and display mechanisms. For instance, five minutes ago, I opened an excel file in LO. It was not full screen so I double-clicked the title bar to switch to full-screen. LO Froze and then crashed and closed. I add a screenshot to illustrate the "freeze", even if I know it's not the purpose of this current bug. If you think it's not relevant, please ignore this comment. Is there a way to find or activate logs ? It would help you I guess.
Created attachment 185201 [details] freeze before crash when turning full screen
The crop handles are contained in an image in the icon theme. Your crop handles look as if a wrong part of the image is used. Reason can be, that the image is wrong or that 150% screen scale does not work for LO or that there is something special with Windows 11. 1. Goto Tools > Options > LibreOffice > View. Look at 'Icon Theme'. Which icon theme is currently selected? Try a different icon theme. Does the error still exists? 2. Please try a 125% screen scale. Does the error still exists? For scale larger than 125% (=120dpi) there exists some special code in LibreOffice which might be faulty.
Hello I changed the icone theme and the screen scale (125%). The issue is still there, and it is not systematic. Please, see the gif enclosed : - full screen, no crop handle icons - non-full-screen : the handle icons are back; Please see the other screenshot : same issue seems to be there for resizing handles.
Created attachment 185205 [details] resize handle also missing
Created attachment 185206 [details] switching to non-full screen displays the handles
FYI, I was using the default icone theme and switch to several others, but the issue remains.
I have set my Windows 10 to 150% screen resolution and can reproduce the problem then with all icon themes. When you use the interactive-crop tool, a folder "cache" is generated and therein a subfolder which name equals the icon themename. Open it and then "150" > svx > res. Therein is the actual used cropmarkers.png image. I guess there are these problems: The cropmarkers.png image has no dpi and even if it would have a dpi, LibreOffice does not use the information. Instead it uses the contained 231x96 pixel same as it would use the 154x64 pixel from a 100% screen resolution. The result is, that it cuts the individual crop markers from a wrong location. As workaround you can replace the cropmarkers.png in the "150" folder with that from a "100" folder. The resize handles belong to the markers.png. But I do not get problems with the resize markers. Please write a separate bug report for the crash, in case you can reproduce the crash.
Thanks Regina for your help. However, even if I have a past in the IT industry, now I'm just a teacher trying to use LO after years spent with MSO. So I don't know if the advice regarding the cropmarker.png was for me or for LO dev team, but as a non-technical user, I won't use it. To be honest, being a FOS enthusiast (using & giving money to FOS projects), in the case of LO, after 3 tries (one lasting one year), I'm still very frustrated. Indeed, LO receive a lot of attention, is communicating a lot about its new versions, calling itself an office suite for everyone... But, each time I try it, I face a lot of frustrating bugs making it - according to me - not suitable for production use. For instance, after 2 days working with 7.5, I spent more time reporting bugs than really using the app. I faced crashes or bugs keeping me from doing basic tasks, so i'm reluctant using it more heavily, even considering pay ~150€ for a tool fits my needs, is reliable, but unfortunately not FOS at all. All this is probably not suitable for a bug comment, but as I don't use social networks, I have little possibilities to communicate with the LO team, so here it is. Again, thanks for your help & work. For now, I'm going to use LO 7.4, and see if it's better.