Description: When I open an existing DOC(X) the file association in my Windows 10 (with all & latest updates) will automatically open LibreOffice Writer (current version). After it's start with the Writer logo and then an empty white window, there is a green line visible below in the further white Writer window, with "loading document" to the left of it. The green line is appr. 80%, the rest is not filled green. Then Writer stops/hangs. But I see 2 services started, both Word related. These services were not started before the start of Writer. And after stopping these 2 services, Writer continues, as if nothing is wrong. Not using hardware acceleration has no effect. This was suggested on the internet. Steps to Reproduce: 1.Open a docx in Windows. 2. 3. Actual Results: Writer hangs on opening the docx. 2 Word services are started, (one of) these seems to prevent Writer from opening file/continuing. Expected Results: just open Writer with the docx Reproducible: Always User Profile Reset: No Additional Info: Windows 10 version is up to date, Libreoffice version is op to date. I have not installed MS Office by myself, but Office 365 is present from installation Windows. File associations in Windows seems ok, e.g. docx opens Libreoffice. Version: 7.5.0.3 (X86_64) / LibreOffice Community Build ID: c21113d003cd3efa8c53188764377a8272d9d6de CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: nl-NL (nl_NL); UI: en-US Calc: threaded
(In reply to Ruud de Vries from comment #0) > But I see 2 services started, both Word related. These services were not > started before the start of Writer. > And after stopping these 2 services, Writer continues, as if nothing is > wrong. > What's the name of word services? Do you mean winword.exe?
Yes, one of them is Winword.exe. The other one is Artificial Intelligent Host for Windows.... But I think I know the problem. When opening a .docx file, Word detects an error and shows an error message box. But that message box is not always visible. When I close the error message box, the next time opening the same .docx with Writer works fine. This one is not a bug. Thanks for your time.