Bug 153827 - LibreOffice 7.5 does not start
Summary: LibreOffice 7.5 does not start
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.5.0.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-02-25 20:39 UTC by Palongo
Modified: 2023-09-29 12:38 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Palongo 2023-02-25 20:39:44 UTC
Description:
Après double clique sue le programme LibreOffice. Il ne réagit pas. Pourtant, plusieurs tâches sur ce programme sont après exécutés dans la gestion de tâche windows. En effet, il consomme trop de mémoire. Puis le programme demande toujours de redemarer en lide sans echec.

Steps to Reproduce:
1.Démarer LibreOffice ou ouvrir un fichier existant directement.
2.Pas de réponse, voir la boite de dialogue de la gestion de tâche, trouver LibreOffice, puis "Arrêter la tâche une par une, puis qu'il y en a plusieurs".
3.Redemarer LibreOffice en mode sans échec en reinitialisant tous les paramettre personalisés, c'est sa demande.

Actual Results:
LibreOffice ouvert mais perte de certaine fonctionalité et des paramettres personalisées.

Expected Results:
LibreOffice ouvert mais perte de certaine fonctionalité et des paramettres personalisées.


Reproducible: Sometimes


User Profile Reset: Yes

Additional Info:
Juste ouvert après le demarage.
Comment 1 Julien Nabet 2023-02-26 10:58:21 UTC
Could you try https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile ?

Of course, you'll lose your customizations but you'll have to make them again just once and won't lose them each time.

You may also apply https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_(_Skia_) just in case it's graphic card related with Skia.

Also, could you please use English since the bugtracker is not French specific?
Comment 2 Stéphane Guillou (stragu) 2023-03-01 22:44:31 UTC
Palongo, are you using the 32-bit or 64-bit version?

Some crashes were fixed for 7.5 and I think your issue might be resolved with version 7.5.1: https://www.libreoffice.org/download/download-libreoffice/?version=7.5.1

Please test it and let us know!
Comment 3 QA Administrators 2023-08-29 03:18:30 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2023-09-29 03:18:44 UTC
Dear Palongo,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp