Bug 153870 - Check for updates failed: Error reading data from the Internet
Summary: Check for updates failed: Error reading data from the Internet
Status: RESOLVED DUPLICATE of bug 153696
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: ARM macOS (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2023-02-27 22:04 UTC by Ken Shirriff
Modified: 2023-03-13 22:44 UTC (History)
0 users

See Also:
Crash report or crash signature:

Screenshot of the error dialog (35.16 KB, image/jpeg)
2023-02-27 22:05 UTC, Ken Shirriff

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Description Ken Shirriff 2023-02-27 22:04:17 UTC
Check For Updates failed with the error message "." (just a period).

Steps to Reproduce:
1. Go to Help -> Check For Updates.

Actual Results:
I got a dialog box "Checking for an update failed. Error reading data from the Internet. Server error message: ."

Expected Results:
Should check for updates. If there is a genuine error, "." is not a good error message :-)

Reproducible: Always

User Profile Reset: Yes

Additional Info:
My network from home is working fine (WiFi) with internet connectivity. I'm not using a VPN or firewall or anything weird.

I tried resetting my UserProfile and got the same problem.

Version: (X86_64) / LibreOffice Community
Build ID: c21113d003cd3efa8c53188764377a8272d9d6de
CPU threads: 8; OS: Mac OS X 13.0.1; UI render: default; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 1 Ken Shirriff 2023-02-27 22:05:41 UTC
Created attachment 185621 [details]
Screenshot of the error dialog
Comment 2 Ken Shirriff 2023-02-28 02:16:19 UTC
I updated (manually) to and still see the issue.
Comment 3 Ken Shirriff 2023-02-28 02:18:28 UTC
[Please ignore the previous comment about updating to]
Comment 4 Stéphane Guillou (stragu) 2023-03-13 22:44:59 UTC

*** This bug has been marked as a duplicate of bug 153696 ***