Description: Libreoffice 7.5.1.2 crashes immediately if I run "--headless --convert-to" on my server. Libreoffice 7.4.5.1 works fine. Steps to Reproduce: $ sudo snap refresh libreoffice libreoffice 7.5.1.2 from Canonical✓ refreshed $ echo test > test.txt $ /snap/bin/libreoffice --headless --convert-to odt:writer8 --outdir . test.txt Actual Results: # Immediately throws std::runtime_error and exits. No file is converted. Warning: Schema “org.gnome.system.locale” has path “/system/locale/”. Paths starting with “/apps/”, “/desktop/” or “/system/” are deprecated. Warning: Schema “org.gnome.system.proxy” has path “/system/proxy/”. Paths starting with “/apps/”, “/desktop/” or “/system/” are deprecated. Warning: Schema “org.gnome.system.proxy.http” has path “/system/proxy/http/”. Paths starting with “/apps/”, “/desktop/” or “/system/” are deprecated. Warning: Schema “org.gnome.system.proxy.https” has path “/system/proxy/https/”. Paths starting with “/apps/”, “/desktop/” or “/system/” are deprecated. Warning: Schema “org.gnome.system.proxy.ftp” has path “/system/proxy/ftp/”. Paths starting with “/apps/”, “/desktop/” or “/system/” are deprecated. Warning: Schema “org.gnome.system.proxy.socks” has path “/system/proxy/socks/”. Paths starting with “/apps/”, “/desktop/” or “/system/” are deprecated. terminate called after throwing an instance of 'std::runtime_error' what(): osl::Thread::create failed /snap/libreoffice/270/libreoffice.wrapper: line 21: 19774 Aborted "$soffice" "$@" $ ls -l test.odt ls: cannot access test.odt: No such file or directory Expected Results: # Immediately throws std::runtime_error and exits. File is converted. $ sudo snap revert libreoffice libreoffice reverted to 7.4.5.1 $ /snap/bin/libreoffice --headless --convert-to odt:writer8 --outdir . test.txt convert /home/gl/test.txt -> /home/gl/test.odt using filter : writer8 $ ls -l test.odt -rw-rw-r-- 1 gl gl 8656 3月 3 17:59 test.odt Reproducible: Always User Profile Reset: Yes Additional Info: This is a regression: 7.4.5.1 works correctly.
$ snap --version snap 2.57.6-2.el7 snapd 2.57.6-2.el7 series 16 rhel 7.9 kernel 3.10.0-1160.53.1.el7.x86_64
Expected Results should say: "does NOT throw std::runtime_error and exit. File is converted."
No crash for me on Ubuntu 20.04 with LO 7.5 installed from debs: Version: 7.5.1.2 (X86_64) / LibreOffice Community Build ID: fcbaee479e84c6cd81291587d2ee68cba099e129 CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: en-AU (en_AU.UTF-8); UI: en-US Calc: threaded No crash either with LO 7.5.1.2 installed as snap: Version: 7.5.1.2 (X86_64) / LibreOffice Community Build ID: 81bce3cd17f5e01886721863a4fa0d99f91033a6 CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: en-AU (en_AU.UTF-8); UI: en-US Calc: threaded Does this only happen with the snap, not with RPMs?
Dear david, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear david, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp