Description: 7.3.7 was working for a few days on win 11 pro. Then no files would open.All my files said corrupted. Repair did not work. So Uninstalled. Now won't install. Steps to Reproduce: 1. Tried repair 2.uninstalled 3.tried reinstalling multiple times Actual Results: Won't install in win 11 pro. Downloads but file won't open. Expected Results: I expected it to work forever like it did on my last laptop. Not for only a few days. Reproducible: Always User Profile Reset: No Additional Info: Kept working. Installed.
Hi there Could you please try installing version 7.4 or 7.5? Version 7.3 won't see further updates. To make sure everything starts from a blank slate, please uninstall any LibreOffice version you have and remove (or rename, if you want to keep it) your user profile beforehand: https://wiki.documentfoundation.org/UserProfile#Windows (so a new one is created when you open LibreOffice) But seeing that all your file are seen as corrupted, I'm wondering if it has something to do with the hardware... Do other program work fine and open the same files without complaining? Even the ones LibreOffice didn't touch?
Dear Dumpjunkhere@comcast.net, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Dumpjunkhere@comcast.net, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp