Bug 154141 - LO Writer will not print to HP OJ Pro 8610
Summary: LO Writer will not print to HP OJ Pro 8610
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
7.5.1.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-03-11 22:32 UTC by ajcmay
Modified: 2023-10-09 03:15 UTC (History)
2 users (show)

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Description ajcmay 2023-03-11 22:32:41 UTC
First day using LO Writer. I cannot print a simple document to my HP OffieJet Pro 8610. I can see the document in the queue, but I cannot make it print. It shows "Unknown Status"
Comment 1 m_a_riosv 2023-03-11 23:13:12 UTC
Please paste here your OS and LibreOffice version, Menu/Help/About LibreOffice, there is an icon to copy.

If you quit LibreOffice, it stays in the queue.
Comment 2 QA Administrators 2023-09-08 03:06:11 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-10-09 03:14:59 UTC
Dear ajcmay,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp