Bug 154258 - Repeatedly wants to Recover Files that were left unsaved months ago
Summary: Repeatedly wants to Recover Files that were left unsaved months ago
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.3.7.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-03-18 14:42 UTC by Klaas Steyn
Modified: 2024-02-18 03:12 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of error/bug (29.97 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2023-03-18 14:46 UTC, Klaas Steyn
Details

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Description Klaas Steyn 2023-03-18 14:42:38 UTC
Description:
Whenever I open LibreOffice is wants to first recover files it 'thinks' were not closed/saved properly - this is constantly been happening for months for the same set of files (x3) Spreadsheet

Steps to Reproduce:
1.Open LibreOffice
2.
3.

Actual Results:
Pop-up appears to let me 'recover files' - I have repeagtedly chosen Discard files, yet it keeps coming up

Expected Results:
I choose cancel and next time I launch LibreOffice the same happens


Reproducible: Always


User Profile Reset: No

Additional Info:
Not a major problem, just gets quite irritating in the end
Comment 1 Klaas Steyn 2023-03-18 14:46:48 UTC
Created attachment 186049 [details]
Screenshot of error/bug
Comment 2 Stéphane Guillou (stragu) 2023-07-21 08:22:29 UTC
Similar to bug 73925. I assume this would be solved by resetting your user profile.
Please follow these instructions and report back: https://wiki.documentfoundation.org/UserProfile#Resolving_corruption

I also recommend updating to a currently-supported version, 7.5 at the moment: https://www.libreoffice.org/download/download/

Thank you!
Comment 3 QA Administrators 2024-01-18 03:13:46 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2024-02-18 03:12:52 UTC
Dear Klaas Steyn,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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