Bug 154291 - I'm editing a doc. then sudenly the pgm freeze, then quit, no saving of the work pending
Summary: I'm editing a doc. then sudenly the pgm freeze, then quit, no saving of the w...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-03-20 16:02 UTC by Luc
Modified: 2023-10-19 03:15 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Luc 2023-03-20 16:02:26 UTC
Description:
I'm editing a doc. then sudenly the pgm freeze, then quit, no saving of the work pending. When I reopen Libre Office, all docs open in the session is reopen trhu the process "recuperation" but with out the last modif and if I started a new doc, it reopen as new doc ...> completly empty :-(

Steps to Reproduce:
Win 10 pro, 22H2 intel core I7 6600U

Have no clue, it happens sudenly.
Last time I was correcting a doc (txt, it's a doc sent by someone ,*.docx, I thing last edited under WinWord but I don't know first produced) I was on the 3th page I thing I was deleting some characters the it freezed, I tryed to press "Save under" nothing apened during 5 to 10 sec, then the pgm closed with no error message or what ever.


Actual Results:
...

Expected Results:
...


Reproducible: Sometimes


User Profile Reset: No

Additional Info:
:-) :
     Not froze
     Not close
     At least, save doc in progress in order not loose all the work done until the event appened
Comment 1 m_a_riosv 2023-03-21 23:17:35 UTC
Please test with a clean profile, Menu/Help/Restart in Safe Mode
Comment 2 QA Administrators 2023-09-18 03:06:22 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-10-19 03:15:30 UTC
Dear Luc,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp