Bug 154314 - possible memory leak leads to worse and worse application response times if a file is left open for several hours even if the user has done nothing on the computer in that time.
Summary: possible memory leak leads to worse and worse application response times if a...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.3.4.2 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-03-21 21:01 UTC by gregory_m_thompson
Modified: 2023-10-22 03:18 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description gregory_m_thompson 2023-03-21 21:01:44 UTC
Description:
I think there may be a memory leak since Libre Office writer gets stuck on the spinning wheel (even if I am NOT trying to save) if a text file is open for a long time.  If I quit Libre Office every two hours or so, I don't get that problem.

Steps to Reproduce:
1. open a document in Writer on the MacBook Air w MacOS v13.2.1 and leave open for a few hours. 
2. Gets progressively less responsive.

Actual Results:
It may be a minute or more that the wheel spins and I have not performed ANY user activity on the Mac.

Expected Results:
Libre Office was as responsive as expected after restartiing it.


Reproducible: Always


User Profile Reset: No

Additional Info:
Restarting Libre Office fixes the problem.
Comment 1 Franklin Weng 2023-03-22 06:37:15 UTC
Could you please paste the version info (from Help -> About Libreoffice)?
Comment 2 Stéphane Guillou (stragu) 2023-03-22 09:22:51 UTC
If you only tested version 7.3, please update to 7.4 or 7.5 as it won't see further bugfix versions. And let us know if you experience the same issue, with the info from LibreOffice > About LibreOffice pasted here, as Franklin mentioned.
Thank you!
Comment 3 gregory_m_thompson 2023-03-23 17:24:18 UTC
I am using a MacBook Air duo-core i5 with MacOS Ventura 13.2.1 and will update to thee latest stable release to see what happens then.
Comment 4 gregory_m_thompson 2023-03-23 22:10:11 UTC
I  have updated to 7.5 and the bug still persists.
Comment 5 QA Administrators 2023-03-24 03:25:12 UTC Comment hidden (obsolete)
Comment 6 Stéphane Guillou (stragu) 2023-03-24 21:04:13 UTC
Can you please test in Safe Mode to see if the issue persists?
A screenshot from Activity Monitor showing the unusual memory use would be good too.
Does it happen with specific files? If so, could you share an example?
Thank you.
Comment 7 QA Administrators 2023-09-21 03:16:05 UTC Comment hidden (obsolete)
Comment 8 QA Administrators 2023-10-22 03:18:03 UTC
Dear gregory_m_thompson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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