Description: On Debian 11 KDE, the desktop sets this environment variable by default for my user: QT_SCREEN_SCALE_FACTORS="eDP-1=1.4;HDMI-1=1.4;" When I open any csv file, Calc freezes at the `Text Import - [b.csv]` empty window and is killed for "Out of memory" after a few seconds, but the computer has 4 GB of unused RAM. If I unset this variable prior to starting Calc, there is no issue. In fact, other users do not have the issue. The variable is changed by the `Global scale` slider in the KDE system setting panel `Hardware` - `Display and Monitor` - `Display Configuration`. However, the variable seems to be Qt-specific rather than KDE-specific. Version: 7.4.5.1 / LibreOffice Community Build ID: 40(Build:1) CPU threads: 8; OS: Linux 5.10; UI render: default; VCL: kf5 (cairo+xcb) Locale: en-US (en_US.utf8); UI: en-US Debian package version: 4:7.4.5-1~bpo11+1 Calc: threaded Actual Results: Freeze and crash. Expected Results: Not freeze, not crash. Reproducible: Always User Profile Reset: Yes Additional Info: The same happened on 7.2 also (1:7.2.5-1~bpo11+1). Any csv file will do, even an empty file made with `touch empty.csv`.
Couldn't reproduce by setting the variable by hand on Ubuntu 20.04 with GNOME 3.36.8 and opening a CSV with: Version: 7.4.6.2 / LibreOffice Community Build ID: 5b1f5509c2decdade7fda905e3e1429a67acd63d CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: kf5 (cairo+xcb) Locale: en-AU (en_AU.UTF-8); UI: en-US Calc: threaded Even using GNOME's fractional scaling on all my displays. Do you also reproduce on LO 7.5?
Dear pk, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear pk, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp