Bug 154488 - Clicking "About LibreOffice" crashes LibreOffice
Summary: Clicking "About LibreOffice" crashes LibreOffice
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Base (show other bugs)
Version:
(earliest affected)
7.5.2.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-03-30 19:55 UTC by Joao Farias
Modified: 2023-10-29 03:13 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Joao Farias 2023-03-30 19:55:02 UTC
Description:
On LibreOffice 7.5.2-1 in Arch Linux, when you click on Help > About Libreffice, the software crashes.

Steps to Reproduce:
Steps to Reproduce:
1. Open LibreOffice base;
2. Click on Help > About Libreoffice

Actual Results:
The window crashes

Expected Results:
The LibreOffice information should be displayed



Reproducible: Always


User Profile Reset: Yes

Additional Info:
Unfortunately, the bug itself doesn't allow me to extract the detailed information, but I am LibreOffice Fresh on Artix (distro derived from Arch), version 7.5.2-1 https://archlinux.org/packages/extra/x86_64/libreoffice-fresh/
Comment 1 Stéphane Guillou (stragu) 2023-03-31 05:04:07 UTC
No crash for me on Ubuntu 20.04 with GNOME 3.36.8 with:

Version: 7.5.2.2 (X86_64) / LibreOffice Community
Build ID: 53bb9681a964705cf672590721dbc85eb4d0c3a2
CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded

Also tested kf5, qt5 and gen VCLs, no crash.

Which desktop environment are you using?
Can you please try renaming your user profile so LO creates a new one, to see if the issue is linked to it? https://wiki.documentfoundation.org/UserProfile

Thank you!
Comment 2 QA Administrators 2023-09-28 03:17:58 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-10-29 03:13:43 UTC
Dear Joao Farias,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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