154921 – LibreOffice extension error on opening

Bug 154921 - LibreOffice extension error on opening

Summary: LibreOffice extension error on opening

Status:	RESOLVED INSUFFICIENTDATA

Alias:	None

Product:	LibreOffice
Classification:	Unclassified
Component:	framework (show other bugs)
Version: (earliest affected)	7.5.2.2 release
Hardware:	x86-64 (AMD64) Windows (All)

Importance:	medium minor
Assignee:	Not Assigned

URL:
Whiteboard:
Keywords:

Depends on:
Blocks:

Reported:	2023-04-20 05:13 UTC by Eric A.Haakenson
Modified:	2023-11-18 03:13 UTC (History)
CC List:	1 user (show)

See Also:
Crash report or crash signature:

Attachments
Error Dialog (43.10 KB, image/jpeg) 2023-04-20 05:20 UTC, Eric A.Haakenson	Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Eric A.Haakenson 2023-04-20 05:13:40 UTC

Description:
Dialog States
A Scripting Framework error occurred while running the Basic script vnd.sun.star.script:MyFormular.Service.OnStartAppListener?language=Basic&location=application.

Message: The following Basic script could not be found:
library: 'MyFormular'
module: 'Service'
method: 'OnStartAppListener'
location: 'application'

I am unsure how to resolve this error.
Selecting the Extension Manager does not "MyFormular" or similar name.

Steps to Reproduce:
1.Open LibreOfice
2.
3.

Actual Results:
Error Dialog as above

Expected Results:
Close Dialog continue to use LibreOffice


Reproducible: Always


User Profile Reset: No

Additional Info:
Dir text as follows
C:\Program Files\LibreOffice\Libre Extentions\
C:\Program Files\LibreOffice\Libre Extentions\Base\
project-management.odb, 21,313 bytes, 4/18/2023 15:44:30, C:\Program Files\LibreOffice\Libre Extentions\Base\, MD5:d2b6faf0d549144e944f1e5185ee1547
open-pla-5-0-4-2-n.odb, 321,445 bytes, 4/18/2023 15:44:19, C:\Program Files\LibreOffice\Libre Extentions\Base\, MD5:e9c7014e7d9a346819e6efd1610955fc
nutrition.odb, 54,921 bytes, 4/18/2023 15:43:56, C:\Program Files\LibreOffice\Libre Extentions\Base\, MD5:67db95a2909de6ad1e5e2273b00aa015
contacts.odb, 34,537 bytes, 4/18/2023 15:43:22, C:\Program Files\LibreOffice\Libre Extentions\Base\, MD5:9ff8b0dc1e35e799fd4a14a5e78bee50
assets.odb, 35,893 bytes, 4/18/2023 15:33:16, C:\Program Files\LibreOffice\Libre Extentions\Base\, MD5:9860ebadd39fe40bab89dae8d03ff673
basedocumenter.oxt, 991,177 bytes, 12/24/2020 15:09:32, C:\Program Files\LibreOffice\Libre Extentions\Base\, MD5:ff70f2d1d6ae67f4f9c8886217294cf9
0ec1c2e8_access2base.oxt, 1,045,385 bytes, 12/24/2020 15:06:07, C:\Program Files\LibreOffice\Libre Extentions\Base\, MD5:85fd4b650735583ff8cb4cc4678ff466
invoice.odb, 72,294 bytes, 12/24/2020 14:53:20, C:\Program Files\LibreOffice\Libre Extentions\Base\, MD5:ac41b807e9ab0882900ae8ae66b95235
basereportextension.oxt, 19,334 bytes, 12/24/2020 14:51:13, C:\Program Files\LibreOffice\Libre Extentions\Base\, MD5:6d2e8d9d93120c1e8ae782b5e223f32d

C:\Program Files\LibreOffice\Libre Extentions\Calc\
recipe-organizer-v18-1-1-zip.ots, 16,321,975 bytes, 4/18/2023 15:45:04, C:\Program Files\LibreOffice\Libre Extentions\Calc\, MD5:0ad1fb0ff21311aa920a8818977c2fd6
personal-monthly-budget.ots, 34,570 bytes, 4/18/2023 15:28:42, C:\Program Files\LibreOffice\Libre Extentions\Calc\, MD5:09ce8809ff22dc1e1004b0e642888083
b2-hores-gu-2012.ods, 280,189 bytes, 4/18/2023 15:25:25, C:\Program Files\LibreOffice\Libre Extentions\Calc\, MD5:bc331b2cca56eb3039a46284fa107ea2
vehicle-expense-report.ots, 17,807 bytes, 4/18/2023 15:11:27, C:\Program Files\LibreOffice\Libre Extentions\Calc\, MD5:0148ab0329988b8200201a5aafb3f4b4
onuf-template-—-budget.ots, 340,049 bytes, 4/18/2023 15:09:31, C:\Program Files\LibreOffice\Libre Extentions\Calc\, MD5:84e843fefc9b057e814d426d32b89d63
easy-reciept.otp, 11,443 bytes, 4/18/2023 15:08:43, C:\Program Files\LibreOffice\Libre Extentions\Calc\, MD5:bb3f0d669b6048607f467490a0c59e16
CreateNewInvoice.ots, 52,832 bytes, 12/24/2020 14:54:30, C:\Program Files\LibreOffice\Libre Extentions\Calc\, MD5:d894eb14cfd040af51284c7deee44447
justinvoice.ots, 24,073 bytes, 12/24/2020 14:53:47, C:\Program Files\LibreOffice\Libre Extentions\Calc\, MD5:e45f20c53f9d8ae16c095bc25ab5b25c
flexible-invoice-template.ots, 37,388 bytes, 12/24/2020 14:52:57, C:\Program Files\LibreOffice\Libre Extentions\Calc\, MD5:07797e31eeb140f48161c4583b94ee4e

C:\Program Files\LibreOffice\Libre Extentions\Common\
C:\Program Files\LibreOffice\Libre Extentions\Common\Images\
6-4-transportation-gallery.oxt, 2,158,168 bytes, 12/24/2020 15:05:01, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:647fa4cf4590fe9e1c13c3c7dfa494d2
freecolour-hlc-chart-colorpalette.oxt, 14,617 bytes, 12/24/2020 15:04:11, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:915ca0cd60dea59503d08ec75ca3963e
6-4-text-shape-gallery.oxt, 1,133,792 bytes, 12/24/2020 15:03:56, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:abd21dcfb45bd8e53fae8e1c05f6c725
6-4-symbols-gallery.oxt, 3,035,560 bytes, 12/24/2020 15:03:52, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:fc97e3e29415b24b54b3bd4bb5512d58
6-4-sounds-gallery.oxt, 1,853,295 bytes, 12/24/2020 15:03:15, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:56692b95b4e814056b64599ed03ffb6b
6-4-shapes-gallery.oxt, 2,642,630 bytes, 12/24/2020 15:03:03, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:70800151a55b8395a7070c6de1f0f72a
6-4-people-gallery.oxt, 8,233,330 bytes, 12/24/2020 15:02:55, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:c92b5666bbf2d529180644f8af70cccc
icons-gallery.oxt, 849,581 bytes, 12/24/2020 15:02:27, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:2a86d9684ab95f0bad5afcd943692991
6-4-finance-gallery.oxt, 2,692,975 bytes, 12/24/2020 15:01:40, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:0d1e71e5069d4b18adee19ac94ee51e9
6-4-environment-gallery.oxt, 1,409,617 bytes, 12/24/2020 15:01:12, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:78f909389c58c58ec91af8ee053e23b2
6-4-education-gallery.oxt, 2,355,597 bytes, 12/24/2020 15:00:55, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:800f8c2057eb0097d4b6b42857add6e8
6-4-diagrams-gallery.oxt, 4,628,424 bytes, 12/24/2020 15:00:40, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:e45fefffc4434be04614497bd795b86c
computer-gallery.oxt, 787,739 bytes, 12/24/2020 14:59:54, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:fdb22aa17d0dc12bbdf3cdc98a540e8d
Colibre-IconSet.oxt, 2,162,404 bytes, 12/24/2020 14:59:43, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:8c1a0e5410472d6ae8adbdaa58017950
6-4-bullets-gallery.oxt, 1,466,046 bytes, 12/24/2020 14:59:41, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:fe94913a9e5cf25750645872253673d6
Colibre-svg-IconSet.oxt, 1,861,361 bytes, 12/24/2020 14:59:23, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:28a51f8f365dbd0a96c9a8784aaccd5b
6.4-Arrows-gallery.oxt, 2,374,152 bytes, 12/24/2020 14:59:14, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:701e78bec19099809e1f49607e898e24
GallerySignauxDangers.3.0.0.oxt, 6,684,700 bytes, 12/24/2020 14:58:10, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:26c5cdddbdb18cb6b24ba629313c5b87
pin-gallery-v3.oxt, 67,486 bytes, 12/24/2020 14:58:07, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:93ad8555927163e03136ec1987c450b3
simple-service-invoice.ots, 26,236 bytes, 12/24/2020 14:55:28, C:\Program Files\LibreOffice\Libre Extentions\Common\Images\, MD5:c6bc766897ad921cfe9eb62a7d45938a

C:\Program Files\LibreOffice\Libre Extentions\Draw\
dive-log-template.otg, 94,482 bytes, 4/18/2023 15:30:41, C:\Program Files\LibreOffice\Libre Extentions\Draw\, MD5:23787737014c745cc825bf4029c83ef3

C:\Program Files\LibreOffice\Libre Extentions\Impress\
None

C:\Program Files\LibreOffice\Libre Extentions\Writer\
Barcode_2.4.0.oxt, 126,271 bytes, 4/18/2023 15:57:09, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:9bafb9c8d000b5ff4556f4d11512878b
open_recent_doc.oxt, 8,719 bytes, 4/18/2023 15:55:56, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:7e137728da8dba72e41af6f98290e6f6
MoreBasicFunctions-ts-0.2.0.oxt, 64,717 bytes, 4/18/2023 15:55:38, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:409416e81d8d9e28f69cf6816c0847fc
LibreMacro.oxt, 94,622 bytes, 4/18/2023 15:55:15, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:f81d0c4d895fb19c34809bbaebe10a74
StyleSwitcher-L-1.4.7.oxt, 442,236 bytes, 4/18/2023 15:54:18, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:36e6ce7635719440e16bac2c675771da
curly_en-US-L-3.2.2.oxt, 27,095 bytes, 4/18/2023 15:53:32, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:d00aa84b51d82af9eb2e10f347641cb6
odbinfo.oxt, 4,931,878 bytes, 4/18/2023 15:44:48, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:9cf52bc016f47021a00f4fbd402581c9
OAuth2OOo.oxt, 5,236,626 bytes, 4/18/2023 15:42:16, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:36e97361d44c48ef74a417bc6142318a
smtpMailerOOo.oxt, 1,915,154 bytes, 4/18/2023 15:41:52, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:ca0107671bc6ceaeb1867a9f5d908ff8
unocha-humanitarian-icon.oxt, 2,420,774 bytes, 4/18/2023 15:39:38, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:79b6a3045e162cf25bfe15d04f33bb7c
818528b1_review.oxt, 39,479 bytes, 4/18/2023 15:39:01, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:cd1eff4d4465c634551610bee9673f68
icons-gallery.oxt, 849,581 bytes, 4/18/2023 15:38:19, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:2a86d9684ab95f0bad5afcd943692991
worksheetmaker.oxt, 397,164 bytes, 4/18/2023 15:36:08, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:b6d742c7041e9b9d11b20938c404d8c7
ooo2gd-3-0-0.oxt, 2,248,664 bytes, 4/18/2023 15:34:51, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:31d7e111b1135f14717f21255d933f6e
book-novel-template-nazemi.ott, 4,581,790 bytes, 4/18/2023 15:30:26, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:a0c7953d06041fd49aa75d02b32a1ca4
quick_paste.oxt, 8,638 bytes, 4/18/2023 15:30:02, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:15586039a3175f9746556cac8e5f58d2
questionpaper.ott, 15,423 bytes, 4/18/2023 15:29:08, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:d9fd29fbe6ffea375c201d7ba2020a7b
mysql-connector-ooo.oxt, 1,241,181 bytes, 4/18/2023 15:24:21, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:f80b2ee5302782f602dda4b1a53adb85
myparts-2016-12-17.oxt, 17,631 bytes, 4/18/2023 15:23:59, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:67b32dcad929a4a167925073ef371a76
hsv-color-palette.oxt, 13,705 bytes, 4/18/2023 15:23:14, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:a0087822c91edaffb934b4c28e8865a5
introductiontolinux.ott, 298,548 bytes, 4/18/2023 15:22:16, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:d18a206dd12c592288d2a5b67dddad26
ChordTransposer-1.1.7_LibreOffice.oxt, 33,781 bytes, 4/18/2023 15:20:50, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:7340cb67688d2e87485fbe192e2f7a17
chorddiagrams-1-1-1-libreoffice.oxt, 52,042 bytes, 4/18/2023 15:19:58, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:70b436da9ea0619f508e73b7c661f91f
simple-resume-template.ott, 17,981 bytes, 4/18/2023 15:16:27, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:fc3b08e882ee33aee43273801de781e6
InLineHeadings-L-0.5.1.oxt, 239,968 bytes, 4/18/2023 15:15:35, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:383d333883c69a71106a07d5defdfedf
Marketing-project-cover-page-1.odt, 3,056,052 bytes, 4/18/2023 15:13:10, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:bf14d636886021de809d6694484d1d70
FAF-0.1.9.oxt, 7,980 bytes, 4/18/2023 15:12:27, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:9eb47da4bf544ebfc7beed5c3f25de29
SpecialCells.0.8.oxt, 691,782 bytes, 4/18/2023 15:10:57, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:65f121e24e20cf3d02626e611fa665b5
numbertext-1.0.9.oxt, 99,535 bytes, 4/18/2023 15:10:23, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:cf98ee1f1e1be1550398b6b526fdbcbf
enhancedform1-11.oxt, 63,668 bytes, 4/18/2023 15:08:23, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:f833ba94e0decfcf9d5aea9dc611f7fd
converttexttonumber-1-5-0.oxt, 49,659 bytes, 4/18/2023 15:07:49, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:1f467e5bb703f12cbbb09d5cf67ecf4a
0ec1c2e8_access2base.oxt, 1,045,385 bytes, 4/18/2023 15:05:36, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:85fd4b650735583ff8cb4cc4678ff466
cellview05.oxt, 11,764 bytes, 4/18/2023 15:04:54, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:159c795bf622ebeb9e1e5695d67fa685
Wordcounter.oxt, 193,982 bytes, 4/18/2023 15:04:28, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:3b8125ed43d34aeec0524d4f800fc3ae
fontwork-extended.oxt, 770,781 bytes, 12/24/2020 15:01:52, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:b263a9be213e86df9dfd29798a3a054c
factur-x_macro.oxt, 906,821 bytes, 12/24/2020 14:52:01, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:2707c00fb5208e88fccdb1c0b6a3c043
dict-en-20170301.oxt, 5,963,062 bytes, 3/18/2017 13:24:42, C:\Program Files\LibreOffice\Libre Extentions\Writer\, MD5:8dbb002630b566c2392f1ca638c39244

Comment 1 Eric A.Haakenson 2023-04-20 05:20:38 UTC

Created attachment 186802 [details]
Error Dialog

Comment 2 Julien Nabet 2023-04-20 07:26:39 UTC

Did you install any extensions? If yes, could you remove them for the test?
Also, could you apply https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile ?

Comment 3 QA Administrators 2023-10-18 03:15:03 UTC Comment hidden (obsolete)

Dear Eric A.Haakenson,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 4 QA Administrators 2023-11-18 03:13:12 UTC

Dear Eric A.Haakenson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp