Description: Suddenly, while i'm writing, the file freezes and closes, maybe when i scroll up the page. The file loses the changes. Actual Results: no Expected Results: no freezes Reproducible: Always User Profile Reset: Yes Additional Info: no
Hi there Please provide more details, steps to reproduce, and possibly an example file for us to test. Please also paste here the information copied from Help > About LibreOffice. Thank you!
Created attachment 186939 [details] About LibreOffice
Hi, the problem occurs while working on file.doc which is in a VPN. The bug doesn't happen as a result of specific actions, it could happen while autosave is happening but I don't know. When the file is reopened the problem no longer occurs. This must have happened 3 or 4 times. If I notice anything else before that happens, I'll let you know. Thanks for interesting. Lorenzo
[Automated Action] NeedInfo-To-Unconfirmed
Something to try: Menu -> Tools -> Options -> View -> Check 'Force Skia Software Rendering'. Press OK and restart Does it still crash?
Hi, i try to "Check 'Force Skia Software Rendering'", and no crash today.
@Julien Another Skia/Vulkan driver issue.
lorenzodelledonne1978: could you apply https://wiki.documentfoundation.org/QA/FirstSteps (and specifically Skia part, https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_(_Skia_) ? also, is it on purpose you use LO 32 bits, I mean would it be possible you give a try with LO 64 bits?
Dear lorenzodelledonne1978, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear lorenzodelledonne1978, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp