Bug 155141 - Checking for an update failed. Error reading data from the Internet. Server error message: . BLANK
Summary: Checking for an update failed. Error reading data from the Internet. Server e...
Status: RESOLVED DUPLICATE of bug 153696
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.5.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-05-04 01:13 UTC by Graham GADGET
Modified: 2023-05-09 12:13 UTC (History)
2 users (show)

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Description Graham GADGET 2023-05-04 01:13:19 UTC 
Description:
Using the in built Check for Updates resulted in the ERROR.
Several times.

"Checking for an update failed. Error reading data from the Internet. Server error message: ."

 NO ERROR MESSAGE

Steps to Reproduce:
1.Check for Updates
2.Wait for a response
3."Error reading data from the Internet. Server error message: ."

Actual Results:
3."Error reading data from the Internet. Server error message: ."

Expected Results:
Update downloaded


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-GB
Module: StartModule
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no

Version: 7.5.1.2 (X86_64) / LibreOffice Community
Build ID: fcbaee479e84c6cd81291587d2ee68cba099e129
CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win
Locale: en-AU (en_AU); UI: en-GB
Calc: threaded
Comment 1 Stéphane Guillou (stragu) 2023-05-04 05:15:28 UTC 
We mainly have reports of the same issue on macOS in bug 153696, but keeping this separate for now.

Can you please test again, to see if the issue was related to a transient network problem?
Comment 2 Graham GADGET 2023-05-04 10:30:10 UTC 
Thanks.

I have checked again and got the same result.

Graham
Comment 3 QA Administrators 2023-05-05 03:24:46 UTC Comment hidden (obsolete)
Comment 4 Christian Lohmaier 2023-05-06 13:48:03 UTC 
confirmed, happened since the update of curl during the 7.5.0 period, and was fixed for 7.5.2.2 with another update to curl that fixed the problem/so is duplicate. affected version ranges (inclusive): 7.5.0.2 til 7.5.1.2

*** This bug has been marked as a duplicate of bug 153696 ***