Description: I have a desktop PC 4 core, @ 3.40GHz, 32Gigs memory OS 64-bit, Dual boot Ubuntu 22.04.02 LTS, GNOME version 42.5 on one drive Windows 10 on its own drive. I have a DATA drive that serves both drives. I have run LibreOffice 7.3.7.2 (still operational) 7.4.5.1 (Ubuntu didn't like it but it worked for me) Both of these versions accessed other drives on my PC, including the DATA drive. I upgraded with SNAP to 7.5.3.2. The program will not access the DATA drive, only the Home/Linux/Documents. I went to Tools/Options and selected Paths. I found the Documents path; clicked on it and selected Edit, no other drive can be accessed for a change. Why? The other versions worked well in finding the DATA drive plus. Note also, 7.5 would not access a thumb drive. So, what am I missing? I did make sure the DATA drive and thumb drive were mounted. I do not use outside sources for storage and I do not have a network. OK, I am up to suggestions or is this a missed item of programing? And finally an onboard DATA drive is and has always worked when the OS drives have failed. I am living proof this can happen. Hope I provided enough info of the issue. GLenn Steps to Reproduce: 1. File - Open 2. Other Locations 3. Computer (This is all that shows up, which is the Linux drive.) Actual Results: Same as the steps. Expected Results: Same Reproducible: Always User Profile Reset: Yes Additional Info: As in previous versions listed in my description, give a choice of another location/drive as another option. Version: 7.5.3.2 (X86_64) / LibreOffice Community Build ID: 67bf5ab3e8553b11738d1302ab7051a12dd8b40d CPU threads: 4; OS: Linux 5.19; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
Tested with version 7.5.3.2 installed from https://snapcraft.io/libreoffice and had no issue accessing files, as long as I made sure the snap had the required permissions. Can you please check that all relevant file access permissions are turned on when looking at the app in Ubuntu Software?
Dear Glenn Polsey, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Glenn Polsey, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp