Bug 155201 - LibreOffice consistently crashes
Summary: LibreOffice consistently crashes
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.5.0.3 release
Hardware: x86 (IA32) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-05-08 22:03 UTC by mj.harris48@proton.me
Modified: 2023-12-07 03:18 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description mj.harris48@proton.me 2023-05-08 22:03:28 UTC
Description:
While working on documents in LibreOffice writer, the app crashes for no apparent reason. I may be scrolling, typing, changing format settings, or just sitting there waiting for another thought. Sometimes what I have just written has been saving but more often than not the most recent addition is lost if I haven't paused to save it. I have tried reverting back to the most recent stable version, but get the same results. Over the years I have really enjoyed using LibreOffice but I am about ready to give up on it.

Steps to Reproduce:
1.Try scrolling
2.Try changing page formats
3.Try printing

Actual Results:
LibreOffice frequently crashes.

Expected Results:
Continue use without crashing. 


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: Writer
[Information guessed from browser]
OS: Mac OS X Ventura 13.3.1
OS is 64bit: Yes
Comment 1 m_a_riosv 2023-05-09 11:10:03 UTC
Please update to the latest version https://www.libreoffice.org/download/download-libreoffice/
If issue persist, please test with a clean profile, Menu/Help/Restart in Safe Mode
Comment 2 QA Administrators 2023-11-06 03:13:33 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-12-07 03:18:18 UTC
Dear mj.harris48@proton.me,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp