Bug 155385 - Crash when opening PDF
Summary: Crash when opening PDF
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
7.4.5.1 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-05-18 06:23 UTC by Duck
Modified: 2023-06-15 06:52 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
furniture list that crashes LO Draw (87.63 KB, application/pdf)
2023-05-18 06:23 UTC, Duck
Details

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Description Duck 2023-05-18 06:23:40 UTC
Created attachment 187367 [details]
furniture list that crashes LO Draw

Quack,

I am using Debian unstable and when opening the attached PDF LO Draw tells me it crashed and next time I could try to recover the file. I then click OK, LO Draw restarts and propose to recover it. It says "Successfully recovered" but then crashes again right after, and so on in a loop.

I tried renaming the file to no avail. I have no idea how to get more information since neither the crash reporter UI nor when run on the shell can I get any kind of trace. Tell me if you need me to do some tests.

I also tried the version available in Debian experimental (4:7.5.3~rc2-1) but LO Draw simply crash silently after the splash screen (without even trying to load any file).

Regards.
\_o<
Comment 1 Telesto 2023-05-18 12:29:24 UTC
No crash on Windows
Version: 7.6.0.0.alpha1+ (X86_64) / LibreOffice Community
Build ID: 22950a9b008e1bb22fa9e54b5d45715e25fee764
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: default; VCL: win
Locale: nl-NL (nl_NL); UI: en-US
Calc: CL threaded
Comment 2 Xisco Faulí 2023-05-18 12:48:40 UTC
No crash with

Version: 7.6.0.0.alpha1+ (X86_64) / LibreOffice Community
Build ID: 37630ad11d403f037181af20fee0c98f9f980d36
CPU threads: 8; OS: Linux 5.10; UI render: default; VCL: gtk3
Locale: es-ES (es_ES.UTF-8); UI: en-US
Calc: threaded

Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Comment 3 Stéphane Guillou (stragu) 2023-05-19 11:52:59 UTC
For good measure, I also tested on 7.4, but no crash:

Version: 7.4.7.2 / LibreOffice Community
Build ID: 723314e595e8007d3cf785c16538505a1c878ca5
CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded

What's the original filename of your file?
Comment 4 Duck 2023-06-11 12:25:19 UTC
Quack,

Thanks for the replies and sorry for the lag.

The original filename was "持込み家具リスト.pdf".

I'd like to avoid breaking my installation and manage conflicts and I see 7.6.0~beta1 is coming soon since Bookworm is out now, therefore I'll wait and update the ticket accordingly when I can try it.

\_o<
Comment 5 QA Administrators 2023-06-12 03:11:46 UTC Comment hidden (obsolete)
Comment 6 Duck 2023-06-15 04:37:27 UTC
Quack,

7.5.4.2 is now available in Debian unstable and I just tested it and I can no longer reproduce the crash, this is good news :-).

Thanks for your help folks.
\_o<