Bug 155386 - CCleaner reports LibreOffice as being not-up-to-date when it is. This prevents a perfect health check report.
Summary: CCleaner reports LibreOffice as being not-up-to-date when it is. This prevent...
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: All Windows (All)
: medium enhancement
Assignee: Not Assigned
Depends on:
Reported: 2023-05-18 07:31 UTC by James Elliott
Modified: 2023-05-18 07:42 UTC (History)
0 users

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Crash report or crash signature:


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Description James Elliott 2023-05-18 07:31:56 UTC
CCleaner is a well respected and widely used Health Check application for computers and it reflects badly on libreOffice when it identifies libreOffice as being the reason CCleaner cannot give a clean bill of health to the computer it is scanning.  In some cases this is enough for LibreOffice users to think LibreOffice is unsafe, and revert to their previously used office suite.  

The reason CCleaner throws up a red flag for LibreOffice is as follows:
-- CCleaner checks that all applications have the latest updates
-- CCleaner downloads and installs the latest updates where a new version is detected
-- if CCleaner cannot do this is raises and red flag indicating a possibly security risk
-- LibreOffice no longer has an automatic download and install facility, so CCleaner cannot update it. 
Normally, CCleaner would only red-flag libreOffice when  new version was released, and the red flag would disappear when the user updated LibreOffice. 

We are given two (2) download options: the safe one and the latest beta-release 
and the beta release has the highest version nymber 

Let's say I have version  (hypothetical numbers)
The latest recommended safe version is
But the one LibreOffice says is the latest version is, which is the beta version

CCleaner classifies as NOT being the latest version, cannot download and install and red flags LibreOffice.

When I update, I want the safer version,, and I want CCleaner to be told that this is the LATEST version for now, and declare me up-to-date.
For those tech-heads who prefer the beta version some other arrangement could be made.

Kind regards,
James Elliott BSc(WA) MAACB GradDipCompSt(Murdoch)  JP

Steps to Reproduce:
1.Run CCleaner when a new version is released (before updating your computer)
2.Download and install the new SAFE version
3.Run CCleaner again

Actual Results:
1. Red Flag - latest versions is not installed
2. Latest versions is now installed 
3. Red Flag - "latest version is not installed" (which is untrue)

Expected Results:
I have changed to installing the beta-testing-version as I cannot bear to have constant red flags on my computer, and fee compelled to investigate why, only to find out that LibreOffice is the offending software.

Reproducible: Always

User Profile Reset: No

Additional Info:
The software should list the SAFE version to any application, like CCleaner, that needs to know if the software is up-to-date, and leave the beta-version somewhere else for the tech-heads to download... after all, if they are into the latest beta-version they should be able to easily find and install it.

As it is now, many businesses are being red-flagged by CCleaner because they use LibreOffice.
Comment 1 Mike Kaganski 2023-05-18 07:42:59 UTC
Absolutely unrelated to LibreOffice. File an issue to CC Cleaner, if that is wanted that they improve their handling of anything in their app.