Description: I clicked the 'Save' icon slightly before or after Writer had started the autosave of the document. It went into a hard loop saving over and over. The program would not respond to attempts to stop it (clicking the red x). I had kill it with Task Manager and lost data. Upon restarting the program, it did not find the lost data. BTW, I am running on Windows 8.1. I had noticed that the autosave was acting strangely before this. It would appear to save the document two or three times on each autosave. Steps to Reproduce: 1.Reload the document into Writer 2.Make a change and wait for autosave to start 3.Click the 'Save' button Actual Results: Could not reproduce. Expected Results: I would not expect the program to ever go into a hard loop that could not be stopped without killing the program. Reproducible: Couldn't Reproduce User Profile Reset: No Additional Info: Version: 7.3.4.2 (x64) / LibreOffice Community Build ID: 728fec16bd5f605073805c3c9e7c4212a0120dc5 CPU threads: 2; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
Please test with a clean profile, Menu/Help/Restart in Safe Mode
Dear plaldridgester, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear plaldridgester, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp