Description: Fails to open. resetting user options has no effect. Running on Windows 10 Insider build 19045.3031. The Steps to Reproduce: 1. normal windows shortcut 2. 3. Actual Results: Splash screen opens then closes. Safe mode opens with default extensions. Expected Results: nothing - reverts to Windows system Reproducible: Always User Profile Reset: Yes Additional Info: Work :-) Version: 7.5.3.2 (X86_64) / LibreOffice Community Build ID: 9f56dff12ba03b9acd7730a5a481eea045e468f3 CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: default; VCL: win Locale: en-GB (en_GB); UI: en-GB Calc: threaded
Created attachment 187643 [details] Libre office Crash dump
Go to 'Add programs' in win, and on the LibreOffice position at the right, select repair.
Done that to no effect :-( Removed LibreOffice and use ccleaner to remove register entries. Clean Download version (twice) and reinstalled to no avail.
Are you able to set up Menu/Tools/Options/LibreOffice/View - Skia?
Can you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Created attachment 187715 [details] Dump.ini
[Automated Action] NeedInfo-To-Unconfirmed
Does the issue persist with version 24.8? Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Dear John, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear John, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp