Bug 155782 - Unable to open 17 page docx file properly
Summary: Unable to open 17 page docx file properly
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.6.0.0 alpha1+
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: File-Opening
  Show dependency treegraph
 
Reported: 2023-06-12 01:45 UTC by jindam, vani
Modified: 2023-11-23 12:32 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
bug docx never opens (559.12 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2023-06-12 01:45 UTC, jindam, vani
Details

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Description jindam, vani 2023-06-12 01:45:32 UTC
Created attachment 187853 [details]
bug docx never opens

* open attachment Bugdocx12062023.docx
* it shows spinning wheel after thirty
minutes also.

repro:
libreoffice: Version: 7.6.0.0.alpha1+, Build ID: 5c1c768e128d
OS: Android

no repro:
libreoffice: Version: 7.5.4.2 (ARM_EABI) / LibreOffice Community
Build ID: 50(Build:2)
CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: x11
Locale: en-US (C); UI: en-US
Calc: threaded
OS: NAME="openSUSE Tumbleweed", VERSION_ID="20230604"

Word: Version: 1.0.1 (16.0.1.16501.20160)
OS: Android
Comment 1 Justin L 2023-06-12 12:28:13 UTC
Probably worth noting that in Linux (tested 7.3.7, 7.5, 7.6) that this document doesn't open well either. The page count goes through the roof - into the thousands - although it does open fairly quickly in every case.
Comment 2 Justin L 2023-06-12 12:29:39 UTC
In MSO 2010, it is 17 pages long.
Comment 3 Michael Weghorn 2023-06-12 13:36:16 UTC
(In reply to Justin L from comment #1)
> Probably worth noting that in Linux (tested 7.3.7, 7.5, 7.6) that this
> document doesn't open well either. The page count goes through the roof -
> into the thousands - although it does open fairly quickly in every case.

While the first page shows up after a few seconds, the app then becomes unresponsive for more than 30 minutes for me with this version packaged in Debian as well:

Version: 7.4.5.1 / LibreOffice Community
Build ID: 40(Build:1)
CPU threads: 4; OS: Linux 6.1; UI render: default; VCL: kf5 (cairo+xcb)
Locale: en-GB (en_GB.UTF-8); UI: en-GB
Debian package version: 4:7.4.5-3
Calc: threaded

The result is somewhat better when using the gtk3 VCL plugin and current master, since the document opens and is responsive at least after a few minutes (it takes a while, this is a debug build), but then also becomes unresponsive again when trying to jump to the end of the document using Ctrl+End (I didn't wait until it became responsive again).

Version: 7.7.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 278b6d21d36a0ff401fdd9ed6f964cd0dca862bf
CPU threads: 4; OS: Linux 6.1; UI render: default; VCL: gtk3
Locale: en-US (en_GB.UTF-8); UI: en-US
Calc: threaded

I didn't wait for too long, but this more looks like there's an underlying general problem in Writer that triggers the unresponsiveness in Android as well, rather than a real Android issue.

-> Changing component to Writer

@jindam, vani: You originally set the title to "Android Viewer: unable to open 17 page docx file anymore". Does the "anymore" mean that this worked better in an older version of the Android app?
You set the title to
Comment 4 jindam, vani 2023-06-12 14:27:24 UTC
> @jindam, vani: You originally set the title to "Android Viewer: unable to
> open 17 page docx file anymore". Does the "anymore" mean that this worked
> better in an older version of the Android app?
> You set the title to
@Michael Weghorn, My original title was "unable to open docx file" 
It was changed by Juatin L.
Comment 5 Michael Weghorn 2023-06-12 14:54:07 UTC Comment hidden (obsolete)
Comment 6 csyu.279 2023-06-12 17:24:16 UTC
Found in: 

Version: 4.2.0.0.alpha1+
Build ID: fc8f44e82de4ebdd50ac5fbb9207cd1a59a927e3

Windows 10 laptop
Comment 7 jindam, vani 2023-11-23 08:56:50 UTC
* not repro
Version: 7.6.3.1 (ARM_EABI) / LibreOffice Community
Build ID: 60(Build:1)
CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: x11
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 8 Timur 2023-11-23 12:32:00 UTC
Not fixed in 7.6 or 24.2. Regardless it opens, any move makes wrong pagination and CPU.