Created attachment 187853 [details] bug docx never opens * open attachment Bugdocx12062023.docx * it shows spinning wheel after thirty minutes also. repro: libreoffice: Version: 7.6.0.0.alpha1+, Build ID: 5c1c768e128d OS: Android no repro: libreoffice: Version: 7.5.4.2 (ARM_EABI) / LibreOffice Community Build ID: 50(Build:2) CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: x11 Locale: en-US (C); UI: en-US Calc: threaded OS: NAME="openSUSE Tumbleweed", VERSION_ID="20230604" Word: Version: 1.0.1 (16.0.1.16501.20160) OS: Android
Probably worth noting that in Linux (tested 7.3.7, 7.5, 7.6) that this document doesn't open well either. The page count goes through the roof - into the thousands - although it does open fairly quickly in every case.
In MSO 2010, it is 17 pages long.
(In reply to Justin L from comment #1) > Probably worth noting that in Linux (tested 7.3.7, 7.5, 7.6) that this > document doesn't open well either. The page count goes through the roof - > into the thousands - although it does open fairly quickly in every case. While the first page shows up after a few seconds, the app then becomes unresponsive for more than 30 minutes for me with this version packaged in Debian as well: Version: 7.4.5.1 / LibreOffice Community Build ID: 40(Build:1) CPU threads: 4; OS: Linux 6.1; UI render: default; VCL: kf5 (cairo+xcb) Locale: en-GB (en_GB.UTF-8); UI: en-GB Debian package version: 4:7.4.5-3 Calc: threaded The result is somewhat better when using the gtk3 VCL plugin and current master, since the document opens and is responsive at least after a few minutes (it takes a while, this is a debug build), but then also becomes unresponsive again when trying to jump to the end of the document using Ctrl+End (I didn't wait until it became responsive again). Version: 7.7.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 278b6d21d36a0ff401fdd9ed6f964cd0dca862bf CPU threads: 4; OS: Linux 6.1; UI render: default; VCL: gtk3 Locale: en-US (en_GB.UTF-8); UI: en-US Calc: threaded I didn't wait for too long, but this more looks like there's an underlying general problem in Writer that triggers the unresponsiveness in Android as well, rather than a real Android issue. -> Changing component to Writer @jindam, vani: You originally set the title to "Android Viewer: unable to open 17 page docx file anymore". Does the "anymore" mean that this worked better in an older version of the Android app? You set the title to
> @jindam, vani: You originally set the title to "Android Viewer: unable to > open 17 page docx file anymore". Does the "anymore" mean that this worked > better in an older version of the Android app? > You set the title to @Michael Weghorn, My original title was "unable to open docx file" It was changed by Juatin L.
(In reply to jindam, vani from comment #4) > @Michael Weghorn, My original title was "unable to open docx file" > It was changed by Juatin L. Ah, true, thanks for the clarification.
Found in: Version: 4.2.0.0.alpha1+ Build ID: fc8f44e82de4ebdd50ac5fbb9207cd1a59a927e3 Windows 10 laptop
* not repro Version: 7.6.3.1 (ARM_EABI) / LibreOffice Community Build ID: 60(Build:1) CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: x11 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
Not fixed in 7.6 or 24.2. Regardless it opens, any move makes wrong pagination and CPU.
Dear jindam, vani, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Fixed by Mike. commit 167be9363ea505b334aa595b273707d7d9217863 [log] author Mike Kaganski <mike.kaganski@collabora.com> Sun Apr 07 18:23:52 2024 +0500 committer Xisco Fauli <xiscofauli@libreoffice.org> Thu Apr 11 11:40:45 2024 +0200 tdf#160526, tdf#160549: fix split conditions at page start It loads 19 pages. 17 or 19 is another issue, worsened here by using enters instead of page breaks. I will not pursue that.