Description: LibreOffice Writer becomes unresponsible just by scrolling up in a document. After a while, it closes itself. The bug is repeatable. The document has to get repaired after each crash (which is working perfectly) Steps to Reproduce: 1. create Writer Document and write a few pages 2. scroll fast up to the beginning of the document 3. Actual Results: Writer becomes unresponsive shortly after starting to scroll and crashes after a while. I restart Writer and repair the document which works fortunately perfect. Expected Results: scrolling through the document without any issues Reproducible: Always User Profile Reset: No Additional Info: Version: 7.4.7.2 (x64) / LibreOffice Community Build ID: 723314e595e8007d3cf785c16538505a1c878ca5 CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: de-DE (de_DE); UI: de-DE Calc: CL
Thank you Ingo. Can you please test with Skia/raster (turn "Force Skia software rendering" on in Tools ▸ Options ▸ LibreOffice ▸ View) and see if it still crashes? If you can test further, it would be great if you could let us know if version 7.2 didn't crash. You can find older versions here: https://downloadarchive.documentfoundation.org/libreoffice/old/7.2.7.2/win/ I'm thinking this is the same as bug 149527.
Hello Stéphane The other reported bugs under the number 149527 sound very similar to what I Encounter. I checked the setting of Skia. The hardware supported rendering was activated from the installation (I haven’t touched the setting before). I’ve activated the software mode now for further tests. But I couldn’t reproduce the error even before. But I have a suspicion, what could have triggered the crash. Since I’m writing on a Windows Tablet (CSL Panther Tab HD) I tend to use a Software Keyboard/Mouse-switch that works over LAN called Barrier https://sourceforge.net/projects/barrier.mirror/ (v 2.3.4-release c43597c2). When the crashes happened I used the mousewheel over Barrier to scroll through my document. After closing the program (to work undisturbed on my main PC) I didn’t encountered the crashes anylonger on my Tablet. I can provide you with a System Information file if necessary. Best regards Ingo
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to Ingo Koglin from comment #2) > Hello Stéphane > > The other reported bugs under the number 149527 sound very similar to what I > Encounter. I checked the setting of Skia. The hardware supported rendering > was activated from the installation (I haven’t touched the setting before). > I’ve activated the software mode now for further tests. But I couldn’t > reproduce the error even before. But I have a suspicion, what could have > triggered the crash. Since I’m writing on a Windows Tablet (CSL Panther Tab > HD) I tend to use a Software Keyboard/Mouse-switch that works over LAN > called Barrier https://sourceforge.net/projects/barrier.mirror/ (v > 2.3.4-release c43597c2). When the crashes happened I used the mousewheel > over Barrier to scroll through my document. After closing the program (to > work undisturbed on my main PC) I didn’t encountered the crashes anylonger > on my Tablet. > I can provide you with a System Information file if necessary. Could be a long shot, but what if you tried this: https://github.com/input-leap/input-leap Quote: "Input Leap is a fork of barrier, by barrier's active maintainers."
Ingo, are you able to test again in a current version (the latest 24.2 or 7.6 releases)? And have you looked into Buovjaga's suggestion? Please let us know if you can still reproduce the crash. Thank you!
I was unable to reproduce this issue during my testing. Version: 24.2.2.2 (X86_64) / LibreOffice Community Build ID: d56cc158d8a96260b836f100ef4b4ef25d6f1a01 CPU threads: 24; OS: Windows 10.0 Build 22631; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL threaded
Thank you for reporting back. Let's close as "works for me" then.