Created attachment 188269 [details] File properties - imported excel file from bank data download. Upodated to the version below to fix some issues on Win 11, as per my previous report (details of version and PC below). Dark mode menus are working well, until they appear blank. This can happen after some time, or still when the app is closed down and the file re-opened. Sometimes they will refresh in time, sometimes it seems not. Also highlights don't show up, ie dragging to select a number of cells. This also can correct itself as the next action is taken but not always. It's as though the graphics aren't keeping up, but on checking Task Manager, resources sem to be at an acceptable level. Images attached. The problem fist appeared in an excel file saved from a bank data download that was exported as an excel file. File properties attached as image. I do have other images of appearance but can only attach one image at a time (?) Version: 7.5.4.2 (X86_64) / LibreOffice Community Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6 CPU threads: 12; OS: Windows 10.0 Build 22000; UI render: Skia/Raster; VCL: win Locale: en-AU (en_AU); UI: en-GB Calc: threaded Device name LAPTOP-OPCT00KI Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz Installed RAM 64.0 GB (63.9 GB usable) Device ID B59D3BE4-66B3-42C9-920C-863155D58E9E Product ID 00325-81928-24807-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Pen support Edition Windows 11 Home Version 21H2 Installed on 13/01/2022 OS build 22000.1936 Experience Windows Feature Experience Pack 1000.22001.1000.0
Q, can I attach more images somewhere?
Test disabling Menu/Tools/Options/LibreOffice/View - Forze Skia software rendering.
You can attach one for comment. On the last line of attachments is the option to attach.
Created attachment 188271 [details] Screenshot of Options pane
(In reply to m.a.riosv from comment #2) > Test disabling Menu/Tools/Options/LibreOffice/View - Forze Skia software > rendering. Hi, I have done this and will let you know how it goes. Please ignore the second attached image as I was in the wrong place. Cheers, A
Please also attach screenshots / a video of the visual issues you encounter.
Created attachment 188278 [details] A series of Calc cells highlighted with the mouse, showing only in the rulers at the side Pic of what happens sometimes when I go to highlight cells. The highlight is not shown in the cells I have click/dragged the mouse over, but only in the "rulers" at the side of the page.
Created attachment 188279 [details] Tip of the Day pane coming up blank and still in light mode Tip of the Day pane coming up blank and still in light mode
Created attachment 188280 [details] File menu coming up blank and not in dark mode File menu coming up blank and not in dark mode
Created attachment 188281 [details] File properties of the type of file that seems to set this off File properties of the type of file that seems to set this off - exported excel file from a bank
Created attachment 188282 [details] Task manager at the time these issues were arising Task manager at the time these issues were arising
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to Angie from comment #5) > (In reply to m.a.riosv from comment #2) > > Test disabling Menu/Tools/Options/LibreOffice/View - Forze Skia software > > rendering. > > Hi, I have done this and will let you know how it goes Does the problem continue for you with Skia deactivated? After deactivating you should see "UI render: default" in Help - About.
Hullo, it changed to this - a blank menu that may or may not load up the dark background and white text. This was freshly opened, on a newly restarted laptop. I will add another attachment with the picture.
Created attachment 189681 [details] Screenshot of blank menu dropdown box Current issue - now menu dropdowns can appear blank. They sometimes refresh and show a dark background and white text, but often just stay blank.
Wondering if this is in any way related to bug 151756. Could you please try the following: - check that your drivers and Windows are all up to date - update to the latest 7.5 version (currently 7.5.6) - https://www.libreoffice.org/download/download-libreoffice/ - reset your user profile (backing it up if needed beforehand) - see https://wiki.documentfoundation.org/UserProfile - if that does not help, try the newer version 7.6 If you can still reproduce, please paste again here the information from Help > About LibreOffice. Thank you!
(In reply to Angie from comment #15) > Created attachment 189681 [details] > Screenshot of blank menu dropdown box > > Current issue - now menu dropdowns can appear blank. They sometimes refresh > and show a dark background and white text, but often just stay blank. Is this the only remaining issue, or do the previous ones still happen? (Cell highlight, blank Top of the Day dialog) Do the blank menus appear only after connecting a display, or after Windows went to sleep? (Comment 16 questions still apply, but please test version 7.6 now.)
Dear Angie, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Angie, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp