Bug 156416 - Keep losing my "COMMENTS".
Summary: Keep losing my "COMMENTS".
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.4.7.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-07-21 17:17 UTC by sr-rcb@outlook.com
Modified: 2024-02-18 03:12 UTC (History)
1 user (show)

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Description sr-rcb@outlook.com 2023-07-21 17:17:55 UTC
Description:
Using LO 7.4.7.2 (x64) CALC:
-Lost almost all my "comments" on my entries (the majority disappears, some remains?), have recreated my comments for several times and problem continues.
-Also on the Font Color table the "dark red" seems to be the default color. I change font colors several times but "dark Red 2" keep coming back as default.
At the bottom of the color table you see the colors that have been used (RECENT). I use blue (#0000FF) a lot and it also keep disappearing!, forcing me to keep re-selecting it from the working file.

Using WIN 11 Pro

Tha last question- Did you try resetting your UserProfile? checkmark empty! so the answer is "NO". Restarted LO in SAFE mode -will recreate all my missing comments ... and see what happens. Briefly read how to reset the User Profile but don't see it clear how to do it. After using the file in SAFE mode, if problem still happening, I'll get back to you! Thanks.

Steps to Reproduce:
1.Open a CALC file.
2.Insert comments on the required cells
3.Close & save the File.
4.Re-Open the file.
5.A lot of the comments have disappeared from the cells.
5.Re-create the file with the missing comments, etc, add entries!
6. Close & save the file.
7. Later on- reopen the file(s), some of the comments have been lost again!

Actual Results:
Lost saved comments!

Expected Results:
Keep saved comments on file!


Reproducible: Always


User Profile Reset: No

Additional Info:
No other info!
Comment 1 m_a_riosv 2023-07-21 23:28:42 UTC
Please test in safe mode, Menu/Help/Restart in Safe Mode

What file format do you use to save?
Comment 2 QA Administrators 2024-01-18 03:13:50 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2024-02-18 03:12:56 UTC
Dear sr-rcb@outlook.com,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp