I can reliably crash libreoffice Impress by inserting any video (MP4), or opening presentations with videos in them. I ran 7.5 in safe mode. I also tried turning on or off hardware acceleration/OpenCL, it still crashes. This bug was filed from the crash reporting server and is br-4ff2c1a4-29f8-497d-bc39-3c4297046da1. ========================================= Version: 7.5.4.2 (X86_64) / LibreOffice Community Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6 CPU threads: 12; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: de-DE (en_US.UTF-8); UI: en-US Calc: threaded
I tried resetting everything to factory settings including the user profile, since this was suggested in bug 143961. I still get a crash: https://crashreport.libreoffice.org/stats/crash_details/6cf2fc49-cd82-4ba3-8488-f73ab07a35a9
On which Linux distrib are you and with which version?
This is on a up-to-date Ubuntu on a Dell XPS 15 PRETTY_NAME="Ubuntu 22.04.2 LTS" NAME="Ubuntu" VERSION_ID="22.04" VERSION="22.04.2 LTS (Jammy Jellyfish)" VERSION_CODENAME=jammy ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=jammy Kernel: 5.15.0-76-generic #83-Ubuntu SMP x86_64 GNU/Linux $ lsmod Module Size Used by rfcomm 81920 4 xt_conntrack 16384 1 nft_chain_nat 16384 3 xt_MASQUERADE 20480 1 nf_nat 49152 2 nft_chain_nat,xt_MASQUERADE nf_conntrack_netlink 49152 0 nf_conntrack 172032 4 xt_conntrack,nf_nat,nf_conntrack_netlink,xt_MASQUERADE nf_defrag_ipv6 24576 1 nf_conntrack nf_defrag_ipv4 16384 1 nf_conntrack xfrm_user 40960 1 xfrm_algo 16384 1 xfrm_user nft_counter 16384 15 xt_addrtype 16384 2 nft_compat 20480 4 nf_tables 249856 43 nft_compat,nft_counter,nft_chain_nat libcrc32c 16384 3 nf_conntrack,nf_nat,nf_tables nfnetlink 20480 4 nft_compat,nf_conntrack_netlink,nf_tables br_netfilter 32768 0 bridge 307200 1 br_netfilter stp 16384 1 bridge llc 16384 2 bridge,stp ccm 20480 6 cmac 16384 3 algif_hash 16384 1 overlay 151552 0 bnep 28672 2 binfmt_misc 24576 1 dm_crypt 53248 1 twofish_generic 20480 0 twofish_avx_x86_64 53248 2 twofish_x86_64_3way 32768 1 twofish_avx_x86_64 twofish_x86_64 16384 3 twofish_x86_64_3way,twofish_avx_x86_64 twofish_common 86016 4 twofish_x86_64,twofish_generic,twofish_x86_64_3way,twofish_avx_x86_64 algif_skcipher 16384 1 af_alg 32768 6 algif_hash,algif_skcipher snd_hda_codec_hdmi 77824 1 nls_iso8859_1 16384 1 mei_hdcp 24576 0 intel_rapl_msr 20480 0 snd_sof_pci_intel_cnl 16384 0 snd_sof_intel_hda_common 102400 1 snd_sof_pci_intel_cnl soundwire_intel 40960 1 snd_sof_intel_hda_common soundwire_generic_allocation 16384 1 soundwire_intel soundwire_cadence 36864 1 soundwire_intel snd_ctl_led 24576 0 snd_sof_intel_hda 20480 1 snd_sof_intel_hda_common snd_sof_pci 20480 2 snd_sof_intel_hda_common,snd_sof_pci_intel_cnl dell_laptop 32768 0 snd_hda_codec_realtek 159744 1 snd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_common snd_sof 147456 2 snd_sof_pci,snd_sof_intel_hda_common snd_hda_codec_generic 102400 1 snd_hda_codec_realtek dell_smm_hwmon 24576 0 snd_soc_hdac_hda 24576 1 snd_sof_intel_hda_common snd_hda_ext_core 32768 3 snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda snd_soc_acpi_intel_match 61440 2 snd_sof_intel_hda_common,snd_sof_pci_intel_cnl snd_soc_acpi 16384 2 snd_soc_acpi_intel_match,snd_sof_intel_hda_common soundwire_bus 94208 3 soundwire_intel,soundwire_generic_allocation,soundwire_cadence snd_soc_core 339968 4 soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hda intel_tcc_cooling 16384 0 x86_pkg_temp_thermal 20480 0 intel_powerclamp 24576 0 snd_compress 24576 1 snd_soc_core coretemp 24576 0 ac97_bus 16384 1 snd_soc_core snd_pcm_dmaengine 16384 1 snd_soc_core joydev 32768 0 snd_hda_intel 53248 3 snd_intel_dspcfg 28672 2 snd_hda_intel,snd_sof_intel_hda_common snd_intel_sdw_acpi 20480 2 snd_sof_intel_hda_common,snd_intel_dspcfg kvm_intel 368640 0 snd_hda_codec 163840 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda snd_hda_core 110592 9 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda kvm 1028096 1 kvm_intel snd_hwdep 16384 1 snd_hda_codec dell_wmi 24576 1 dell_laptop ledtrig_audio 16384 5 snd_ctl_led,snd_hda_codec_generic,dell_wmi,snd_sof,dell_laptop snd_pcm 143360 10 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_hda_core,snd_pcm_dmaengine rapl 20480 0 intel_cstate 20480 0 snd_seq_midi 20480 0 snd_seq_midi_event 16384 1 snd_seq_midi input_leds 16384 0 snd_rawmidi 49152 1 snd_seq_midi ath10k_pci 49152 0 uvcvideo 110592 0 dell_smbios 28672 2 dell_wmi,dell_laptop ath10k_core 602112 1 ath10k_pci videobuf2_vmalloc 20480 1 uvcvideo dcdbas 20480 1 dell_smbios snd_seq 77824 2 snd_seq_midi,snd_seq_midi_event videobuf2_memops 20480 1 videobuf2_vmalloc dell_wmi_sysman 45056 0 ath 36864 1 ath10k_core videobuf2_v4l2 32768 1 uvcvideo snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi firmware_attributes_class 16384 1 dell_wmi_sysman intel_wmi_thunderbolt 20480 0 dell_wmi_descriptor 20480 2 dell_wmi,dell_smbios wmi_bmof 16384 0 serio_raw 20480 0 snd_timer 40960 2 snd_seq,snd_pcm mac80211 1249280 1 ath10k_core videobuf2_common 77824 4 videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops processor_thermal_device_pci_legacy 16384 0 btusb 61440 0 processor_thermal_device 20480 1 processor_thermal_device_pci_legacy btrtl 24576 1 btusb processor_thermal_rfim 24576 1 processor_thermal_device snd 106496 20 snd_ctl_led,snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi videodev 258048 3 videobuf2_v4l2,uvcvideo,videobuf2_common btbcm 24576 1 btusb processor_thermal_mbox 16384 2 processor_thermal_rfim,processor_thermal_device btintel 40960 1 btusb mc 65536 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common ee1004 20480 0 soundcore 16384 2 snd_ctl_led,snd bluetooth 704512 33 btrtl,btintel,btbcm,bnep,btusb,rfcomm cfg80211 974848 3 ath,mac80211,ath10k_core processor_thermal_rapl 20480 1 processor_thermal_device mei_me 40960 1 ucsi_acpi 16384 0 intel_rapl_common 40960 2 intel_rapl_msr,processor_thermal_rapl ecdh_generic 16384 2 bluetooth typec_ucsi 45056 1 ucsi_acpi libarc4 16384 1 mac80211 cdc_acm 40960 0 ecc 36864 1 ecdh_generic mei 135168 3 mei_hdcp,mei_me intel_pch_thermal 20480 0 intel_soc_dts_iosf 20480 1 processor_thermal_device_pci_legacy hid_multitouch 32768 0 typec 69632 1 typec_ucsi int3403_thermal 20480 0 int340x_thermal_zone 20480 2 int3403_thermal,processor_thermal_device dell_smo8800 20480 0 int3400_thermal 20480 0 mac_hid 16384 0 intel_hid 24576 0 acpi_thermal_rel 16384 1 int3400_thermal acpi_pad 184320 0 sparse_keymap 16384 2 intel_hid,dell_wmi sch_fq_codel 20480 1 msr 16384 0 parport_pc 49152 0 ppdev 24576 0 lp 28672 0 parport 69632 3 parport_pc,lp,ppdev ramoops 32768 0 reed_solomon 28672 1 ramoops pstore_blk 16384 0 pstore_zone 32768 1 pstore_blk efi_pstore 16384 0 ip_tables 32768 0 x_tables 53248 5 xt_conntrack,nft_compat,xt_addrtype,ip_tables,xt_MASQUERADE autofs4 49152 2 i915 3104768 64 nouveau 2306048 1 drm_ttm_helper 16384 1 nouveau i2c_algo_bit 16384 2 i915,nouveau ttm 86016 3 drm_ttm_helper,i915,nouveau drm_kms_helper 311296 2 i915,nouveau syscopyarea 16384 1 drm_kms_helper hid_generic 16384 0 sysfillrect 20480 1 drm_kms_helper sysimgblt 16384 1 drm_kms_helper rtsx_pci_sdmmc 32768 0 fb_sys_fops 16384 1 drm_kms_helper crct10dif_pclmul 16384 1 cec 61440 2 drm_kms_helper,i915 crc32_pclmul 16384 0 mxm_wmi 16384 1 nouveau rc_core 65536 1 cec ghash_clmulni_intel 16384 0 aesni_intel 376832 8 crypto_simd 16384 2 aesni_intel,twofish_avx_x86_64 cryptd 24576 4 crypto_simd,ghash_clmulni_intel psmouse 176128 0 nvme 49152 3 drm 622592 23 drm_kms_helper,drm_ttm_helper,i915,ttm,nouveau i2c_i801 36864 0 nvme_core 135168 4 nvme i2c_smbus 20480 1 i2c_i801 intel_lpss_pci 24576 0 rtsx_pci 106496 1 rtsx_pci_sdmmc ahci 45056 0 intel_lpss 16384 1 intel_lpss_pci libahci 45056 1 ahci xhci_pci 24576 0 idma64 20480 0 xhci_pci_renesas 20480 1 xhci_pci i2c_hid_acpi 16384 0 i2c_hid 36864 1 i2c_hid_acpi hid 151552 3 i2c_hid,hid_multitouch,hid_generic wmi 32768 8 dell_wmi_sysman,intel_wmi_thunderbolt,dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor,mxm_wmi,nouveau video 65536 4 dell_wmi,dell_laptop,i915,nouveau pinctrl_cannonlake 36864 0 $ lspci 00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07) 00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) (rev 07) 00:02.0 VGA compatible controller: Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] 00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 07) 00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model 00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10) 00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10) 00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10) 00:15.0 Serial bus controller: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #0 (rev 10) 00:15.1 Serial bus controller: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #1 (rev 10) 00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10) 00:17.0 SATA controller: Intel Corporation Cannon Lake Mobile PCH SATA AHCI Controller (rev 10) 00:1b.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #17 (rev f0) 00:1c.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #1 (rev f0) 00:1c.4 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #5 (rev f0) 00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #9 (rev f0) 00:1f.0 ISA bridge: Intel Corporation Cannon Lake LPC Controller (rev 10) 00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10) 00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10) 00:1f.5 Serial bus controller: Intel Corporation Cannon Lake PCH SPI Controller (rev 10) 01:00.0 3D controller: NVIDIA Corporation GP107M [GeForce GTX 1050 Ti Mobile] (rev a1) 3b:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32) 3c:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01) 3d:00.0 Non-Volatile memory controller: SK hynix PC401 NVMe Solid State Drive 256GB
[Automated Action] NeedInfo-To-Unconfirmed
Thank you for your feedback, I must recognized I'm stuck here. Just for the record, on pc Debian x86-64 with master sources updated yesterday, I don't reproduce this.
Yeah, it must be some weirdness in my system, perhaps graphics driver-specific. I am at a complete loss how to debug this to identify which system component or software I should try to reconfigure, disable, or whatever. Any pointers are appreciated.
I was able to solve the issue by uninstalling the gstreamer1.0-vaapi package I also reported the problem and solution with gstreamer: https://gitlab.freedesktop.org/gstreamer/gstreamer/-/issues/2855 Thank you for your time. This can probably be closed as RESOLVED->NOTOURBUG
(In reply to Johannes Buchner from comment #7) > I was able to solve the issue by uninstalling the gstreamer1.0-vaapi package > > I also reported the problem and solution with gstreamer: > https://gitlab.freedesktop.org/gstreamer/gstreamer/-/issues/2855 > > Thank you for your time. > > This can probably be closed as RESOLVED->NOTOURBUG Well done! Thank you for this new feedback. I think you're right, we can put this one NOTOURBUG then.