Description: Scrolling within a document causes the RAM usage to increase until it crashes because there is no more memory available causing a loss of any unsaved data. Steps to Reproduce: 1.open document 2.scroll until Libre uses all available RAM. 3.CTD Actual Results: CTD and loss of data. Expected Results: CTD and loss of data. Reproducible: Always User Profile Reset: No Additional Info: Not use additional memory every time you scroll.
Please test in safe mode, Menu/Help/Restart in Safe Mode and paste the information in Menu/Help/About LibreOffice, there is an icon to copy.
Also, please upgrade to LO 7.5.5.
(In reply to Julien Nabet from comment #2) > Also, please upgrade to LO 7.5.5. I have updated since posting the issue persists. It actually used more memory per scroll after the update. Disabling Skia rendering solved the issue.
(In reply to m.a.riosv from comment #1) > Please test in safe mode, Menu/Help/Restart in Safe Mode > and paste the information in Menu/Help/About LibreOffice, there is an icon > to copy. I found a solution on stackoverflow. Disabling Skia rendering solved the issue.
You can try to update the graphics driver, from the vendor.
(In reply to m.a.riosv from comment #5) > You can try to update the graphics driver, from the vendor. I'll give that a shot. It only does it on my PC without a discrete GPU.
[Automated Action] NeedInfo-To-Unconfirmed
Did you see the problem with Skia/Vulkan or Skia/Raster? You can see this in Help - About.
(In reply to Buovjaga from comment #8) > Did you see the problem with Skia/Vulkan or Skia/Raster? You can see this in > Help - About. Not sure. I don't know if the iGPU supports Vulcan. I just turned off Skia. That solved the memory leak issue. I've updated my drivers but haven't tested it as I haven't been in the office much lately.
Jata, we need more info from you from Help - About, when Skia is activated.
Dear Jata, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
(In reply to BogdanB from comment #10) > Jata, we need more info from you from Help - About, when Skia is activated. Jata: are you still seeing this issue even with Skia? If yes, per Bogdan's request, please copy and paste here the content of your Help - About by clicking the copy button. This allows us to know more about your system. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information.