Bug 156468 - LibreOffice writer loses footnote content when working with docx files
Summary: LibreOffice writer loses footnote content when working with docx files
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.4.7.2 release
Hardware: x86 (IA32) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2023-07-25 17:34 UTC by contact
Modified: 2023-07-26 22:55 UTC (History)
1 user (show)

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Description contact 2023-07-25 17:34:44 UTC
Description:
We are working on a complex change-tracked document in a team with mostly MS Word users, and docx is mandatory. I was horrified to find that the contents of all footnotes was silently lost upon saving the document. This seems a very fundamental problem. LibreOffice is on Debian 12 (7.4.7.2 / LibreOffice Community)

Steps to Reproduce:
1. Document has 109 pages with 261K characters, tracked changes from three authors
2. Insert footnotes with text
3. Save (docx) and re-open

Actual Results:
Footnote text has disappeared

Expected Results:
No data should be lost


Reproducible: Always


User Profile Reset: Yes

Additional Info:
n/a
Comment 1 Stéphane Guillou (stragu) 2023-07-25 19:27:58 UTC
Hi there
Version 7.4 will not see further bugfix updates. Please update to 7.5.5 to test again, as the 7.5 branch as seen various DOCX footnote/endnote fixes: https://www.libreoffice.org/download/download-libreoffice/

I you can still witness the issue with the newer version, please provide an example document and steps to reproduce the issue.

Thank you!
Comment 2 contact 2023-07-26 15:24:59 UTC
Hello Stéphane. Thank you for the quick reply. Using 7.5, the problem no longer occurs!

I did:

- uninstall Debian maintained packages: `sudo apt remove --purge -s libreoffice*`
- download and extract `LibreOffice_7.5.5_Linux_x86-64_deb.tar.gz`
- inside the `DEBS` directory: `sudo dpkg -i *.deb`

So far, no issues.
Comment 3 Stéphane Guillou (stragu) 2023-07-26 22:55:56 UTC
Excellent news, thank you for testing and reporting back!
Closing as "works for me" is the correct resolution.