156500 – EDITING Copy (Ctrl-C or from menu) causes Calc to freeze

Bug 156500 - EDITING Copy (Ctrl-C or from menu) causes Calc to freeze

Summary: EDITING Copy (Ctrl-C or from menu) causes Calc to freeze

Status:	RESOLVED DUPLICATE of bug 153131

Alias:	None

Product:	LibreOffice
Classification:	Unclassified
Component:	Calc (show other bugs)
Version: (earliest affected)	unspecified
Hardware:	All Windows (All)

Importance:	medium normal
Assignee:	Not Assigned

URL:
Whiteboard:
Keywords:

Depends on:
Blocks:

Reported:	2023-07-27 21:39 UTC by Judith
Modified:	2023-08-08 23:22 UTC (History)
CC List:	3 users (show)

See Also:
Crash report or crash signature:

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Description Judith 2023-07-27 21:39:49 UTC

Comment 1 Judith 2023-07-27 22:16:43 UTC

If I select one or more cells in a spreadsheet and try to copy the contents by Ctrl-C, cursor right-select or dropdown menu, the program freezes and reports it is not responding.   Windows 11  and 
Version: 7.5.4.2 (X86_64) / LibreOffice Community
Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6
CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

Comment 2 m_a_riosv 2023-07-27 23:23:48 UTC

Please test in safe mode, Menu/Help/Restart in Safe Mode

Comment 3 Judith 2023-07-28 02:18:43 UTC

Same problem in safe mode. Thanks for helping

Comment 4 m_a_riosv 2023-07-28 13:10:20 UTC

Are you using some clipboard manager?,

Try the repair the program on windows
https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98#ID0EBD=Windows_11
use repair option instead remove.

Comment 5 Judith 2023-07-31 14:31:32 UTC

I repaired the program in Windows and restarted the computer, but the problem is still happening.

I am not running a clipboard manager. 

Here is the info I got today after the program hung:

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path:	C:\Program Files\LibreOffice\program\soffice.bin

Problem signature
Problem Event Name:	AppHangB1
Application Name:	soffice.bin
Application Version:	7.5.4.2
Application Timestamp:	647787fd
Hang Signature:	c282
Hang Type:	134217728
OS Version:	10.0.22621.2.0.0.768.101
Locale ID:	1033
Additional Hang Signature 1:	c282a773ee8fd0b5d9007720385c6dc3
Additional Hang Signature 2:	9a0c
Additional Hang Signature 3:	9a0cc471e34086120fc592aac264b9d8
Additional Hang Signature 4:	c282
Additional Hang Signature 5:	c282a773ee8fd0b5d9007720385c6dc3
Additional Hang Signature 6:	9a0c
Additional Hang Signature 7:	9a0cc471e34086120fc592aac264b9d8

Extra information about the problem
Bucket ID:	159e0db0821cb0deb051d57561a8e1b6 (1175955677846757814)

Comment 6 m_a_riosv 2023-07-31 15:00:15 UTC

Please test without Skia
Menu/Tools/Options/LibreOffice/View

Comment 7 Judith 2023-07-31 21:13:32 UTC

Turned Skia off and restarted Libreoffice and rebooted.  Problem is still happening.

Comment 8 m_a_riosv 2023-08-01 13:43:43 UTC

Can you test disabling 'Clipboard history' on Windows

Comment 9 Judith 2023-08-02 01:05:45 UTC

(In reply to m.a.riosv from comment #8)
> Can you test disabling 'Clipboard history' on Windows

Disabled Clipboard history.  Problem is still here. Thanks for your continued help.

Comment 10 m_a_riosv 2023-08-02 01:29:21 UTC

Try updating there is the 7.5.5 version.
Let's see if someone else can help.
I have win11 and cannot reproduce the issue.

Comment 11 Judith 2023-08-02 01:45:26 UTC

I have updated to version 7.5.5.2    Problem is still happening. Arrgh

Comment 12 Aaron 2023-08-08 23:22:27 UTC

Thank you for reporting the bug. This seems to be a duplicate of Bug 153131. I will be closing this as RESOLVED DUPLICATE as the other thread provides some more information.

*** This bug has been marked as a duplicate of bug 153131 ***