Bug 156521 - Blue Screen Of Death
Summary: Blue Screen Of Death
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-07-29 16:45 UTC by Steven Swedenburg
Modified: 2024-02-28 03:14 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Steven Swedenburg 2023-07-29 16:45:20 UTC
Loaded LibraOffice, first try got the Blue Screen of Death.
Second try got the Blue Screen of Death.

AMD A8-6410 with Radion R5 2 GHz on a HP laptop WIN-7 64 Bit. 8GB Ram.
Comment 2 Steven Swedenburg 2023-07-30 03:03:59 UTC
I tried twice to boot Libre Office 7.5, Blue Screen of Death both times.

Why is 7.5.ink not listed?

What info do you need?
Comment 3 QA Administrators 2023-07-30 03:16:27 UTC Comment hidden (obsolete)
Comment 4 Julien Nabet 2023-07-30 07:35:23 UTC
What is "7.5.ink" ?

Could you try this:
- uninstall completely LO
- download LO 7.5.5 from https://www.libreoffice.org/download/download-libreoffice/
- install it
?
Comment 5 QA Administrators 2023-07-31 03:05:45 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2024-01-28 03:14:19 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2024-02-28 03:14:47 UTC
Dear Steven Swedenburg,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp