Bug 156938 - Recovery process reverts to previous version
Summary: Recovery process reverts to previous version
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.5.5.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-08-26 20:51 UTC by amoz.eckerson
Modified: 2024-03-25 03:13 UTC (History)
2 users (show)

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Description amoz.eckerson 2023-08-26 20:51:17 UTC
Description:
Multiple files open in Writer version 7.5.5.2
Select File --> Close on one file, and Writer shuts down closing all other file windows.
Start Writer back up and it presents the option to "recover" the files that closed automatically.  If you hit yes, it doesn't actually recover the file but reverts to some previous version from more than a day ago causing lost work.

Steps to Reproduce:
1.Have multiple files open
2.Select file --? close one file (Writer shuts down and closes all windows)
3.Start Writer again
4.Select files to recover
5.Get angry when the file is from 2 days ago and you lost work that you actually had saved.

Actual Results:
The recovered files are not the latest version.  It's like recovery means go back in time to some previous save point and trash the actual most recent save.  

Expected Results:
I would expect "recovery" to mean: the program shutdown suddenly, so we saved everything just to make sure you didn't loose anything.  


Reproducible: Sometimes


User Profile Reset: No

Additional Info:
Version: 7.5.5.2 (X86_64) / LibreOffice Community
Build ID: ca8fe7424262805f223b9a2334bc7181abbcbf5e
CPU threads: 20; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded
Comment 1 m_a_riosv 2023-08-26 23:36:30 UTC
How do you have set up:
Menu/Tools/Options/Load&Save/Save

If backup option is enabled, then recover is for the version at opening the file.
Comment 2 QA Administrators 2024-02-23 03:15:00 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2024-03-25 03:13:32 UTC
Dear amoz.eckerson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp