Bug 157057 - LibreOffice freezes from times to times
Summary: LibreOffice freezes from times to times
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.6.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2023-09-01 16:39 UTC by André Luiz
Modified: 2024-04-01 03:12 UTC (History)
1 user (show)

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Description André Luiz 2023-09-01 16:39:00 UTC
Description:
LibreOffice Writer freezes from times to times, as the system was doing swap files, although I haven't seen any swap activity in my hardware. This is making the use of LibreOffice Writer unreliable when editing large odt files,

Steps to Reproduce:
1.Open a odt file, especially a large one, with images within and many sections;
2.Start to edit/navigate the document3.

Actual Results:
As said, the application becomes sluggish, with very low responsiveness to mouse clicks. When it freezes, the cursor stop twinkling...

Expected Results:
LibreOffice Writer should allow navigation through the document smoothly, without any halt of responsiveness.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Version: 7.6.0.3 (X86_64) / LibreOffice Community
Build ID: 69edd8b8ebc41d00b4de3915dc82f8f0fc3b6265
CPU threads: 4; OS: Linux 6.4; UI render: default; VCL: gtk3
Locale: pt-BR (pt_BR.UTF-8); UI: pt-BR
Flatpak
Calc: threaded
Comment 1 Stéphane Guillou (stragu) 2023-09-02 21:44:30 UTC
Thank you for the report, André.
Are you able to provide an example file that exhibits the bug?
I am unable to reproduce with the 7.6 Writer guide ODT from https://nextcloud.documentfoundation.org/s/jrRXdkorbWPwssB and:

Version: 7.6.1.1 (X86_64) / LibreOffice Community
Build ID: c7cda394c5de06de37d8109c310df89a4d4c3a98
CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded
Comment 2 QA Administrators 2024-03-01 03:17:05 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2024-04-01 03:12:20 UTC
Dear André Luiz,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp